When global technology services company Kyndryl Holdings Inc. was spun out of IBM in November 2021, it became the world’s largest provider of IT infrastructure services. The company has over 80,000 employees in 60 countries and 3,500 sales reps. With a focus on continuously improving the vital systems at the heart of the digital economy, Kyndryl works with partners and customers worldwide to co-create solutions to help enterprises reach their peak digital performance.

When Kyndryl spun from IBM, a transition service agreement (TSA) was put in place with a two-year deadline for Kyndryl to complete the disengagement of its IT systems from IBM. One of the challenges Kyndryl faced during the separation was how to transition tools over and apply them in the best way for the new business. This was not an insignificant task given its sales operations extended to more than 60 countries.

Kishore Kancharla, director of Sales and Incentive Systems at Kyndryl, was tasked with working out how best to clone these systems and work on the go-to-market transformation. 鈥淲hen we separated from IBM, we had close to 100 people supporting these mainframe applications, which were very expensive to maintain. As the legacy systems were built for IBM鈥檚 operations, there was significant complexity,鈥� he explains. 鈥淲e wanted to simplify the systems and streamline the processes as well, but it was also very difficult to make changes to support our needs as a new company.鈥�

The nature of sales incentives means there are many dependencies on other core systems. In the planning stages, reliable data is needed to set up territories and quotas and then track sales and calculate commissions, making sure sales reps get paid accurately and on time. The company also had to factor in the transition service agreement exit in terms of sunsetting the legacy applications and moving to stand-alone applications while complying with the Sarbanes-Oxley Act (SOX).

Seeking another way, Kyndryl evaluated several different products against its needs, making the decision to invest in sales performance management solutions in the 优蜜传媒SuccessFactors portfolio. The portfolio offers integrated solutions for compensation and territory and quota management in the form of 优蜜传媒SuccessFactors Incentive Management and .

But one major challenge stood in its way. The company needed to go-live with the sales performance management solutions before the start of its fiscal year beginning in April 2023. This was well ahead of its TSA deadline in October 2023 and gave the company less than a year.

To make it happen, Kyndryl worked closely with the team from 优蜜传媒and an SI partner Municons, a company from Munich that specializes in SPM implementations, to implement both solutions. The company also drew on additional support from a systems integrator partner to configure .

鈥淭he team from 优蜜传媒was a wonderful partner all through the project. In the beginning, I was not 100% confident because of the scale of the task. The idea of replacing the entire legacy solution we inherited seemed daunting, but we had the right people come together with the right skills to make the impossible possible,鈥� Kancharla reflects.

With the successful go-live before the start of its fiscal year, Kyndryl untangled a labyrinth of more than 45 legacy modules supporting sales performance management, now needing just one integrated solution. It moved from 10 different applications to feed sales quota business flows into one. It moved from cluttered and replicated data in multiple places to a streamlined and simplified data landscape, centralizing all sales data in one place. In addition, Kyndryl simplified territory and quota processes, reducing complexity in its business processes by more than 60%. The streamlined business processes also drove savings in operating expenses and mitigated business continuity risks for financially significant applications.

Elsewhere, integrated functionality from DocuSign helped eliminate the need for in-person signatures and the company has simplified support staff roles to clear separation of duties (SoD) conflicts. With the new setup, Kyndryl has minimized the potential for errors and non-compliance while enabling its business teams to develop intricate sales strategies through user-friendly, drag-and-drop interfaces and ready-made templates. And commission details are now accessible through dashboards that are available anytime, anywhere though a mobile app.

At an operational level, the company has reduced the processing time needed to execute the monthly commissions cycle and streamlined integration with its HR system for delivery of pay files. By streamlining year-end close activities, Kyndryl saved weeks of effort from both business and technical teams.

The close relationship with 优蜜传媒has continued past the initial go-live date. 优蜜传媒participated in multiple workshops to understand intricacies for some of Kyndryl鈥檚 most challenging business processes related to territory and quota and financial planning. A second-year fiscal planning process is already taking advantage of these new offerings, further simplifying and streamlining the company鈥檚 complex processes.

Rahul Iyer is general manager of Sales Performance Management at SAP.

The SPARK Matrix provides a detailed analysis of global market dynamics, significant trends, and the vendor landscape. Each market participant is analyzed against several Technology Excellence and Customer Impact parameters. 优蜜传媒Signavio stands out for its comprehensive DTO solutions that can effectively merge organizational processes with technological capabilities, fostering continuous improvement and strategic decision-making.

Our strengths highlight our leadership position in several critical areas:

• Enterprise observability: Integrating process observability with technology observability, we can provide organizations with a detailed understanding of their operations.
• AI-powered applications: We leverage generative AI to offer applications that help enhance process knowledge and support informed decision-making.
• Value accelerators and benchmarking: Our tools can provide ready-to-use best practices and metrics, helping organizations quickly assess and improve performance.
• Modeling and experience connection: We extend DTO capabilities to customer touchpoints, working to ensure comprehensive transformation efforts.

According to鈥疭ofia Ali, associate director and principal analyst at Quadrant Knowledge Solutions, “SAP’s integration of 优蜜传媒Signavio and 优蜜传媒LeanIX into its DTO platform enables organizations to achieve digital transformation seamlessly. By leveraging 优蜜传媒Signavio’s process observability and 优蜜传媒LeanIX’s technology observability, 优蜜传媒provides a holistic approach to enhancing processes and deriving value through unified observability. This approach enables organizations to represent their architecture and capabilities virtually and facilitates continuous improvement and automation of operational processes through AI-powered simulations. SAP’s robust vision and focused strategy and the development of large process models promise to deliver AI-driven transformation services that enhance insights, recommendations, and governance. Overall, SAP’s continued enhancement of its DTO platform underscores its commitment to empowering organizations with the tools needed to thrive in an increasingly digital world.”

Exploring the Digital Twin of an Organization

The digital twin of an organization mirrors how the business as a whole operates and adapts. Modern organizations are complex sets of connected business units, processes, people, and systems. The DTO showcases interdependencies among the different entities and the impact of change at all levels.鈥�

The DTO helps to understand how an organization operationalizes its business model in processes and applications, monitors inefficiencies, and tracks process improvement measures. In other words, creating a digital twin allows decision-makers to answer the big what-if questions about how their enterprise functions.

Rouven Morato, general manager of 优蜜传媒Signavio and 优蜜传媒LeanIX, emphasizes the strategic importance of DTO solutions: “The ability to map interactions across business processes and IT architecture gives leaders the confidence they need to drive change. Our advanced AI functionalities allow customers to safely simulate new business scenarios, ensuring agility and resilience in a volatile market.”

This honor reflects our dedication to empowering businesses with cutting-edge solutions that meet the evolving demands of the digital age. to understand the DTO market better and why 优蜜传媒Signavio has been acknowledged as a leader in this crucial area for four years.

Dee Houchen is global head of Market Impact for 优蜜传媒Signavio.

Companies that prioritize sustainability in their operations, such as using recycled materials, reducing carbon emissions, or supporting social causes, are gaining popularity among consumers. But those consumers demand proof of these values and product promises at the point of sale.

鈥淭he rise of sustainability isn’t just a movement; it is a shift in consumer consciousness,鈥� said Dania Fayyaz, 优蜜传媒North America sustainability program manager. 鈥淭oday’s consumers are redefining their purchasing patterns, opting for products and brands that align with their values, and driving a demand for eco-conscious practices and ethical sourcing.鈥� In her conversations with retailers that visited SAP鈥檚 booth at NRF 2024, the world鈥檚 largest retail fair, she saw a high interest in sustainability solutions.

Consumers 鈥� and Markets 鈥� Demand Visibility

When the EU Deforestation Regulation (EUDR) comes into effect for large enterprises later this year all products sold in the EU containing palm oil, cocoa, soy, rubber, cattle/leather, coffee, wood, and their derivatives will need proof that their harvest didn鈥檛 contribute to deforestation. Non-compliance will result in potential fines of up to 4% of companies鈥� EU annual turnover. To help businesses simplify this complex task, the 优蜜传媒Green Token solution can track the geolocation of where raw materials are harvested and automate the creation of due diligence statements (DDS). The solution can also help improve visibility for consumers on where the raw material for their clothing was sourced and offer information on potential reuse and recycling.

Take the example of a cotton shirt made from 50% certified recycled materials. Cotton can be sourced from multiple farms or recycling services and taken to a cotton mill where it鈥檚 spun into thread and later fabric. It becomes impossible to distinguish the different cotton elements 鈥� conventional versus recycled cotton 鈥� once they are co-mingled and the manufacturer loses insight into the sustainability attributes of the raw materials. That鈥檚 why it鈥檚 important to have a sophisticated tracking solution in place. “优蜜传媒Green Token can enhance transparency for bulk-traded, co-mingled raw materials by digitally storing sustainability attributes on tokens that traverse the supply chain,” said Fayyaz.

In addition to making conscious decisions on raw materials and products, consumers can also consider circular economy models. 鈥淚’m really intrigued by the idea of revitalizing clothing items,鈥� said Fayyaz. 鈥淚magine being able to exchange a well-loved jacket you’ve had for years and receive credit in return. And the jacket might find a new owner who will genuinely appreciate it.鈥� The 优蜜传媒Recommerce solution enables that scenario, helping brands and retailers take back, manage, and resell secondhand inventory to help accelerate the shift from linear to circular business models. On an even larger scale, 优蜜传媒Green Ledger is SAP鈥檚 vision to make transactional carbon accounting a reality. It can enable organizations to track carbon like they do cash, with every financial transaction having a corresponding carbon entry. 鈥淭his is incredibly desirable because we will see taxes for carbon imposed in the future, and decision-makers will want insights into which processes are utilizing the most carbon,鈥� Fayyaz said.

A Glance into the Crystal Ball

At the same time, low-price online platforms continue to attract consumers with their affordable and wide range of products. They offer competitive prices on trendy clothing and accessories using economies of scale and direct-to-consumer models. Despite concerns about their environmental and ethical practices, these platforms remain popular among price-conscious consumers. However, there is growing awareness of the environmental and social impacts of fast fashion and low-price models. As a result, consumers are becoming increasingly discerning in their purchasing decisions, prioritizing quality, longevity, and sustainability over cheap prices and fast fashion trends.

鈥淥verall, the consumer landscape is evolving, with a growing emphasis on sustainability, conscious consumption, and ethical practices,鈥� said Sven Denecken, chief marketing and solutions officer for 优蜜传媒Industries & CX. 鈥淐ompanies that can adapt to these changing preferences and demonstrate a commitment to environmental and social responsibility are likely to thrive in the long term.鈥�

This recognition is especially gratifying as we continue to invest in enhancements and new functionality that make the 优蜜传媒Fieldglass portfolio the benchmark for VMS innovation. Every day, we focus on empowering organizations to:

• Automate the procurement of external workers and services
• Build a strong external workforce and talent ecosystem
• Enable visibility across their extended workforce
• Use analytics and machine learning to engage and manage top talent
• Track and report on all their external workers
• Onboard, manage, and pay multiple resources for multiple assignments

Because of our focus on innovation, we all know the best is yet to come. New enhancements include the use of generative AI to help create and translate job descriptions, as well as to help produce statement of work descriptions. Even more powerful AI enhancements are planned for later this year that will continue to enhance productivity and streamline processes across hiring and workforce management. We will also continue to improve the user experience. And for midsize organizations, we are planning to deliver out-of-the-box solutions that are simpler to deploy.

We will continue to deliver innovations that enable organizations to deploy 鈥� referred to as 鈥渢otal talent management鈥� by Ardent Partners 鈥� across the enterprise.

Recognizing the Strengths of 优蜜传媒Fieldglass

鈥淲ith a firm commitment to extended workforce innovation and the integration of AI-based tools into total talent management, 优蜜传媒Fieldglass continues to deliver next-generation automation and powerful value within the Future of Work movement,鈥� said Christopher J. Dwyer, SVP of Research at Ardent Partners and author of the new study. 鈥溣琶鄞紽ieldglass remains an ideal platform for both procurement and HR leaders to reimagine their contingent workforce initiatives and transform the ways non-employee talent supports work optimization.鈥�

In its assessment of 优蜜传媒Fieldglass solutions, Ardent Partners highlighted some of the portfolio鈥檚 strengths. Here are excerpts from the report:

• Spend management integration: 鈥溣琶鄞紽ieldglass is a pioneer in delivering the 鈥榮pend management鈥� attributes of extended workforce management via on-demand supplier intelligence and guided, proactive spend and financial data. With its tight integration into 优蜜传媒Ariba solutions, 优蜜传媒Fieldglass Vendor Management System enables users with a series of real-time insights into the critical spend components of the external workforce.鈥�
• Automation of statement of work (SOW) management: 鈥溣琶鄞紽ieldglass offers a powerful SOW management and services procurement module that was designed to optimize this extended workforce subcategory in a data-driven, value-added manner. This solution offers a unique and flexible design that enhances SOW creation, management, and reconciliation.鈥�
• A 鈥渙ne-stop鈥� experience for talent information: 鈥溣琶鄞紹uild Work Zone offers real-time visibility into all workforce (both extended and traditional) attributes through a centralized entry point that brings together 优蜜传媒Fieldglass, other 优蜜传媒systems (particularly 优蜜传媒SuccessFactors and 优蜜传媒Ariba), and third-party integrations. 优蜜传媒Build Work Zone can serve as a powerful 鈥榦ne-stop shop鈥� experience for critical talent information.鈥�
• AI leadership: 鈥溣琶鄞紽ieldglass is at the forefront to AI revolution with its fully-embedded generative AI capabilities, including advanced job description automation, real-time talent recommendations, and on-demand pay rate intelligence. The company has built on its already-robust predictive analytics and scenario-building capabilities with added AI-led functionality that provides real-time rate guidance.鈥�
• Total workforce management: 鈥溣琶鄞紽ieldglass is focused on delivering comprehensive 鈥樷�� with an offering that combines external workforce and FTE management with a single, global view. Key integrations with 优蜜传媒SuccessFactors build on this solution with connections into 优蜜传媒Analytics Cloud reporting, human capital offerings (like learning and development), candidate experience automation, and a 鈥榬ecommendation engine鈥� that is embedded across the talent acquisition process.鈥�

Ardent Partners鈥� assessment also praised how 优蜜传媒Fieldglass solutions can simplify assignment management, calling it a 鈥渃ore differentiator.鈥� For managing light industrial, blue collar, and services-heavy labor for asset-heavy industries, the 优蜜传媒Fieldglass portfolio includes end-to-end capabilities like timeclocks and badging, purchase order management, equipment tracking, resource management, and dynamic bill rate management.

Recommendations from Ardent Partners

How do 优蜜传媒Fieldglass solutions fit the needs of organizations looking to purchase a new VMS, or upgrade from their current one? 鈥溣琶鄞紽ieldglass deserves strong consideration from enterprises that are seeking a trusted, global, innovative, end-to-end provider that presents cutting-edge technology that converges with total talent management and artificial intelligence,” Ardent Partners concludes. The report suggests the portfolio deserves consideration for these customer scenarios:

• 鈥淏usinesses that desire AI-led tools and technology to guide talent decisions, fuse intelligence into workforce management, and provide real-time staffing insights.鈥�
• 鈥淐ompanies that need a VMS partner that can optimize enterprise-level services procurement spend and SOW management with innovative functionality.鈥�
• 鈥淥rganizations that seek a VMS platform that focuses on Future of Work readiness and skills-based hiring.鈥�

Vish Baliga is chief technology officer for 优蜜传媒Fieldglass.

Ardent Partners鈥� 2024 Vendor Management System (VMS) Technology Advisor is designed to help procurement, human resources, human capital, and talent acquisition executives navigate the complex and mature VMS solutions marketplace. This report analyzes and assesses the primary VMS solution providers in the marketplace today. You can .

FC Bayern, one of the most successful global football clubs, continues to raise the bar on and off the field. With a relentless focus on excellence and innovation, the world-renowned club has extended its usage of 优蜜传媒SuccessFactors software with AI-enabled solutions to enhance its HR functions and processes.

A clear key to the club’s success are the more than 1,000 employees in Munich, New York, Bangkok, and Shanghai who are as integral to the club as the players on the pitch, meaning each job experience and career path must enable employees to continuously develop themselves professionally to reach their full potential.

Streamlining HR Operations with 优蜜传媒SuccessFactors

FC Bayern initially adopted 优蜜传媒SuccessFactors to optimize its  talent management, modernize HR processes, and foster a culture of continuous learning and development. Over the years, the club has expanded its utilization of 优蜜传媒SuccessFactors to manage everything from employee onboarding to performance management.

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By leveraging 优蜜传媒SuccessFactors, FC Bayern benefits from:

• Increased Efficiency: Automated workflows and streamlined processes have significantly reduced administrative burdens, allowing HR teams to accelerate complex processes and continually reduce time on the recruiting journey.
• Insightful Analytics: Real-time data and analytics providing managers with valuable insights into employee performance, engagement, and development, enabling holistic decision-making across an employee鈥檚 career path.
• Scalability: As FC Bayern continues to grow and evolve, 优蜜传媒SuccessFactors offers scalable solutions that adapt to the club’s ever-changing needs and requirements. Employees can now access their personnel data securely from anywhere using any device, with self-service options for employees, managers, and HR admins.

Transforming Recruitment with AI-Enabled Solutions

优蜜传媒Business AI has the ability to transform the employee experience for employees, managers, recruiters, and HR professionals. Recognizing the importance of hiring top talent to maintain its competitive edge, FC Bayern will use AI-assisted capabilities in its recruiting process.听 Now, the talent acquisition team at FC Bayern will be able to create compelling job descriptions — a previously time consuming and manual task — at the touch of a button, as well as be prompted with AI-generated interview questions based on job descriptions.

AI-enabled capabilities embedded in 优蜜传媒SuccessFactors solutions empower organizations like FC Bayern to:

• Redefine Recruitment: Recruiters and hiring managers can benefit from the use of generative AI to create tailored job descriptions based on data from within 优蜜传媒SuccessFactors solutions.
• Interview Questions with AI and Interview Evaluations in Microsoft Teams: Using Microsoft Teams integration, interviewers can now generate interview questions on the spot based on the job description in the job requisition by using generative AI capabilities.
• Elevate the Employee Experience: FC Bayern will empower their workforce to excel by providing seamless access to all HR systems, optimizing career development with 优蜜传媒SuccessFactors Learning, and fostering engagement through experiences that prioritize and organize an employee鈥檚 individual needs, skills, interests, and aspirations, helping organizations like FC Bayern reinforce their reputation as an employer of choice.

The Future of HR at FC Bayern

By leveraging the 优蜜传媒SuccessFactors HCM suite and 优蜜传媒Business AI capabilities, FC Bayern will set new benchmarks in HR excellence, driving innovation and fostering a culture of professional growth and learning.

When organizations invest in their people — and in their passions and potential — they return the investment over and over. This happens when they are provided with intuitive self-service tools such as the 优蜜传媒SuccessFactors Mobile app and access to HR systems that empower them to perform at their true potential. An improved employee experience in turn leads to better business outcomes.

As the club continues to evolve and face new challenges, FC Bayern remains committed to leveraging technology to stay competitive and bridge the skills gap of today to be better ready for what tomorrow brings.

Learn more about how 优蜜传媒SuccessFactors Recruiting uses AI to transform your organization’s HR processes and drive success:

Maryann Abbajay is chief revenue officer at 优蜜传媒SuccessFactors.

This finding confirms what thousands of midsize organizations using 优蜜传媒SuccessFactors solutions already know. Accelerating the shift to digital HR isn鈥檛 just a critical advantage; it鈥檚 a game changer for business growth, especially as the need for new skills intensifies due to emerging technologies such as AI.

Oxford Economics鈥� research explains why: 鈥淎s AI-enabled technologies like chatbots and personalized recommendations become the norm outside the workplace, HR functions will need to strategize to incorporate similar self-service experiences and other AI-driven use cases into their employees鈥� way of working.鈥�

Driving Growth with a Talent Management Edge

Midsize organizations often seek a human capital management (HCM) solution that supports scalability and can match the pace and extent of their business growth. Yet, they frequently operate with limited HR capacity, hindering their ability to compete in a complicated talent landscape where a shortage of a million experts is expected by 2030.

Expanding midsize organizations particularly struggle to secure or develop talent with the skills required for growth. Oxford Economics reports that 49% of surveyed organizations cite the inability to find the right talent to maintain operations as their greatest near-term risk. Similarly, 41% of HR executives believe their organization鈥檚 inability to reskill and upskill workers to adapt to changing needs is a top threat.

With , midsize organizations can address both concerns. The HCM solutions can help run a cohesive, organization-wide strategy for upgrading outdated technologies and implementing modern, foundational capabilities such as workforce management tools and AI-enabled functionalities.

Here鈥檚 a sneak peek into the outsized outcomes 优蜜传媒SuccessFactors solutions can deliver:

1. Inclusive Job Descriptions and Assisted Candidate Screening

AI is transforming skills-based hiring by creating compelling job descriptions and enabling inclusive applicant selection so organizations can find the best talent quickly and efficiently. We have thoughtfully embedded these capabilities into the听听solution to provide organizations with tools to help attract and secure candidates with the right skills.听

Embedded AI assistance helps talent acquisition teams make better, more equitable hiring decisions while reducing time spent on manual, tedious tasks such as creating job descriptions. Insights into applicant skills 鈥� extracted from r茅sum茅s using AI 鈥� allow recruiters to quickly identify and rank top candidates based on their match to a job, removing unconscious bias from the process.听

2. Integrated Learning and Talent Management

As the nature of work evolves, so does the approach to HR technology solutions. Integrated learning and talent management systems are pivotal in addressing this dynamic, facilitating a smooth flow of development opportunities for employees.

By leveraging  solutions, organizations can tie learning initiatives with talent management processes to help create a cohesive, impactful talent strategy and employee experience. Employees can access learning resources based on their career goals and performance, aligning their development with personal goals and organizational objectives.

3. Intelligent and Personalized Skill Recommendations

The Oxford Economics survey reveals that 30% of HR and IT decision-makers are starting to understand how AI can help meet talent development and retention goals critical to their company鈥檚 growth. This includes helping employees stay on track with a personalized view into what they have to, need to, and want to learn.

Adopting a learning management system that includes AI, such as听the solution, gives organizations capabilities that can enhance the learner鈥檚 experience. For example, instead of a 鈥渟earch and find鈥� approach to identifying relevant courses and content, an AI-driven system can offer learning options highly relevant to the learner by automatically surfacing personalized recommendations based on the employee鈥檚 role, skills, needs, and preferences.

This approach can help save time by pointing learners toward the most relevant and valuable resources, instead of requiring learners to search for them alone. Most importantly, access to self-directed learning and development opportunities fosters a habit of continuous learning and personal growth.

4. New Opportunities for Employees to Grow

Both consumers and employees expect personalized experiences that are easy to navigate and relevant to their needs. Reflecting on this trend, organizations are leveraging solutions 鈥� such as the  solution 鈥� to support upskilling and reskilling efforts. 

The solution can connect employees with relevant projects, learning opportunities, mentors, and dynamic teams, presenting recommended matches through centralized access. Integrating talent intelligence into these recommendations can enhance their effectiveness by enabling the identification of skills gaps and the analysis of individual preferences and career aspirations. In return, employees can be empowered to grow and develop in ways that benefit them and the organization, helping to create a more engaged and motivated workforce.

Additionally, with the  solution, organizations can optimize employee experiences by properly preparing them for their next role. For instance, employees can feel empowered to own their career development by exploring career options with AI-driven recommendations and intelligent skills gap identification. Also, with AI-assisted goals, employees can quickly create more ambitious development goals aligned with their growth plans.

5. Holistic Skills Management

Competing for and retaining top talent remains a significant challenge for midsize organizations as the skills gap widens. While visibility into current skills and those required for the future can offer a competitive edge, tackling this issue fully requires a more comprehensive approach beyond skills alone. 

 can address all sides of this complex challenge by considering individual competencies, aspirations, and preferences. Leveraging talent intelligence, the suite allows organizations to enhance the talent experience with a strategy that can cater to the 鈥渨hole self鈥� of the employee.

6. Enhanced Productivity and Engagement

Aligning employee goals to business objectives is crucial for enhancing productivity and performance. With AI-assisted goals, employees can craft meaningful and aspirational goals in a fraction of the time it usually takes. 

The  solution enables flexible and continuous performance modeling. Real-time coaching and feedback are included in the flow of work, helping employees feel more supported and engaged while enabling continuous insights and growth.

Building a Workforce Culture of Growth with AI

优蜜传媒SuccessFactors solutions can offer a holistic approach to take advantage of the critical role of talent management strategies in driving business growth, as highlighted in the Oxford Economics report. With innovative AI capabilities, the solutions are helping many organizations worldwide win the race for talent and skills and build an agile workforce.

 is not just about cutting-edge technology. We create HCM solutions that are relevant, reliable, and responsible. Backed by this AI principle, 优蜜传媒SuccessFactors solutions can offer a competitive edge in the current dynamic talent landscape. Organizations are not only empowered to keep up 鈥� they鈥檙e also prepared to lead the way with talent management strategies that drive ongoing growth, innovation, and success.

Discover how growth-focused midsize businesses prioritize their HR and IT strategies to help them grow and remain competitive. Read the Oxford Economics study, sponsored by SAP, .鈥�

Margit Bauer is director of Product Marketing for 优蜜传媒SuccessFactors.

Catering to more than 4 billion people globally, CP Foods is embarking on its next stage of digital transformation with the RISE with SAP, 优蜜传媒Sustainability Footprint Management, and 优蜜传媒Sustainability Control Tower solutions. In addition, the 优蜜传媒EHS Management, environment management application will be implemented to future-proof its business and to gain strategic insight into the sustainability impact of its products, processes and infrastructure globally. The company is a leading integrated agro-industrial and food business that is one of the world鈥檚 largest producers of feed, shrimp, poultry and pork. It has operations in 17 countries and exports to more than 50 countries.

Global Net-Zero Ambitions  

In line with CP Foods鈥� goal of becoming the 鈥淪ustainable Kitchen of the World,鈥� CP Foods is the first food processing company in the world with near- and long-term forests, lands and agriculture (FLAG) sustainability targets validated by the Science-Based Targets Initiative (SBTi). CP Foods is looking to realize the company鈥檚 of reducing 42% of Scope 1 and 2 emissions and 30.3% of Scope 3 emissions by 2030 鈥� and 90% of Scope 1 and 2 emissions and 72% of Scope 3 emissions by 2050. To achieve these goals, the company is implementing 优蜜传媒Sustainability solutions to record, report and act on real-time sustainability data, driving carbon accounting at both corporate and product levels.   

鈥淣et Zero is the only solution to climate change,鈥� CP Foods CEO Prasit Boondoungpraser said. 鈥淚t is important to us to understand and reduce our impact on the planet, so we create food that is not only safe and nutritious for people but also green and clean for the earth. Feeding our livestock, farming our food and transporting it to people鈥檚 plates incurs emissions we have to be able to record and report. With RISE with 优蜜传媒and 优蜜传媒Sustainability solutions, we will have insight into actual emissions automated in real time rather than relying on manual averages, allowing us to make quick, informed and sustainable business decisions for our operations and for the planet.鈥�  

优蜜传媒plans to provide a technology foundation that will support CP Foods in complying with forthcoming carbon regulations in various markets, including the EU Carbon Border Adjustment Mechanism (EU C-BAM) and U.S. SEC climate risk disclosures.  

Key to reducing total emissions, CP Foods will focus on supply chain emissions, with its emissions mostly falling under Scope 3. CP Foods will work with the Customer Success organization at SAP, leverage YASH Technologies鈥� sustainability expertise and build on Amazon Web Services (AWS) to implement 优蜜传媒Sustainability solutions. Doing so will allow it to record and report on its Scope 1 and 2 emissions in Thailand and select Scope 3 (3.1 and 3.4) for its feed business in Thailand covering both FLAG and non-FLAG emissions. The next phase of implementation will extend in scope to cover operations around the world.  

Cloud Sustainability

Paul Marriott, president of 优蜜传媒Asia Pacific & Japan, said: 鈥淪ustainability is a huge opportunity for businesses across Asia. Using RISE with 优蜜传媒and our sustainability solutions, CP Foods is getting ahead of forthcoming emissions regulation and future-proofing its business by using data to make more sustainable decisions. It can use those insights to drive more operational efficiencies, optimize supply chains, and differentiate its business against competitors.鈥�

Visit the 优蜜传媒News Center. Follow 优蜜传媒at .

About SAP

As鈥痑 global leader in enterprise applications and business AI, 优蜜传媒(NYSE:SAP)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted SAP鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

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This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2023 Annual Report on Form 20-F.
漏 2024 优蜜传媒SE. All rights reserved.
优蜜传媒and other 优蜜传媒products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 优蜜传媒SE in Germany and other countries. Please see for additional trademark information and notices.
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To that end, I am thrilled to announce that , a leading independent peer research and review platform, has once again recognized 优蜜传媒BTP, along with multiple solutions that run on our platform, as winners of the 2024 Top Rated awards.

As a reflection of direct customer feedback, the TrustRadius Top Rated awards offer an authentic measure of a product’s quality and customer satisfaction and highlight those products that have demonstrated excellence in fulfilling clients’ needs and expectations.

Best of Awards

优蜜传媒customers鈥� willingness to share their hands-on experience and opinions of 优蜜传媒BTP is testament to our platform’s services, robustness, and ongoing innovation.

We are honored that the following solutions have been recognized with Top Rated awards:

• on :  Platform-as-a-Service (PaaS) and Application Infrastructure 
• on :  Low-Code Development and Robotic Process Automation (RPA)
• on :  Integration Platform-as-a-Service (iPaaS), and API Management
• on :听 Master Data Management (MDM) and Data Governance

鈥溣琶鄞紹usiness Technology Platform鈥檚 comprehensive suite of solutions has been recognized with a TrustRadius Top Rated award,” said Allyson Havener, senior vice president of Marketing and Community at TrustRadius. “优蜜传媒is committed to delivering innovative technologies that empower businesses to drive digital transformation, and achieve their goals. We congratulate 优蜜传媒on this achievement, showcasing their continued leadership and excellence in providing cutting-edge enterprise solutions.鈥�

Our Focus on Customer Success

At SAP, customer success and satisfaction are the ultimate measures of our own success. We strive to deliver industry-leading solutions, functionality, and user experience that exceeds customer expectations and unlocks business potential. This is especially important as customers accelerate their digital innovation across business operations while maintaining the agility to adapt to fluctuating market demands. 优蜜传媒BTP provides this for our customers.

鈥溣琶鄞紹usiness Technology Platform is the right tool to manage sites, applications, users, and everything you can imagine in the cloud and non-cloud world, from my point of view BTP is very well focused and has everything that a tool has to have.鈥�

To read what other customers said about 优蜜传媒BTP, please take a look at . We welcome you to .

On behalf of the entire 优蜜传媒BTP team, we sincerely thank TrustRadius for acknowledging 优蜜传媒BTP in its 2024 Top Rated awards and our dedicated 优蜜传媒BTP customers for their unwavering support.

JG Chirapurath is chief marketing and solutions officer for 优蜜传媒Business Technology Platform.

WALLDORF and ARMONK听鈥� IBM (NYSE:听) and (NYSE: SAP) today announced their vision for the next era of their collaboration, which includes new听听capabilities and industry-specific cloud solutions that can help clients unlock business value.

“IBM and SAP’s shared approach to generative AI, built on an open ecosystem, trust and purpose-built models, will help empower clients to听optimize business outcomes,” said听John Granger, Senior Vice President, IBM Consulting. “Our new Value Generation partnership initiative will enable clients to accelerate the path to innovation, competitive advantage and become a next generation enterprise through generative AI.”

“It makes perfect sense to expand our partnership with IBM to help more customers accelerate their cloud journey leveraging RISE with 优蜜传媒and realize the transformative benefits of generative AI for business in the cloud,” said Scott Russell, Chief Revenue Officer & Executive Board Member, Customer Success of 优蜜传媒SE. “This expanded partnership will help more of our joint customers reach new heights by innovating through the cloud, data and business AI to grow and transform their businesses.”

 and 优蜜传媒aim to accelerate transformation enabled by RISE with 优蜜传媒by supporting clients in the following key areas:

• Next-Generation AI Business Processes: Together, the companies are exploring opportunities to build new generative AI capabilities for RISE with 优蜜传媒and infuse AI into 优蜜传媒business processes across industry-specific cloud solutions and line of business applications. Initially, IBM plans to extend AI capabilities across SAP鈥檚 portfolio of cloud solutions and applications, all of which are underpinned by 优蜜传媒Business Technology Platform (优蜜传媒BTP). This includes RISE with SAP, the GROW with 优蜜传媒solution, financial solutions for the office of the CFO, supply chain management solutions,  solutions for human capital management, 优蜜传媒Customer Experience solutions and intelligent spend management solutions. IBM also plans to leverage 优蜜传媒Signavio and 优蜜传媒Business AI solutions to help define next-generation business processes through a proof-of-concept adoption program.
• Next-Generation Industry Innovation: IBM and 优蜜传媒plan to build intelligent industry use cases, enabled by data-driven insights, into end-to-end business processes to fuel next-generation industry innovation. These use cases will initially focus on the industrial manufacturing, consumer packaged goods (CPG), retail, defense, automotive and utilities industries. This includes IBM鈥檚 recent work with 优蜜传媒to develop new AI solutions for the CPG and retail industries. As part of this initiative, IBM has begun the development of an extensive portfolio of over 100 AI solutions across industry, line-of-business and product delivery. In addition, IBM plans to develop prescriptive industry value maps that define next-generation business processes and opportunities for impact with AI. Clients will be able to access all of these new AI solutions through the global and sites.
• Next-Generation Platform Architecture and Customer Adoption Approach: Next-generation enterprises require next-generation platform architectures and a modernized approach to customer adoption. Through the Value Generation partnership initiative, IBM intends to provide next-generation reference architectures that enable a clean core approach. To do this, IBM plans to leverage 优蜜传媒BTP, 优蜜传媒Signavio and  LeanIX solutions. These new reference architectures will help define standards across data, process, systems and device integration, process orchestration and automation. IBM consultants supporting clients on 优蜜传媒projects can also leverage IBM Consulting Advantage, IBM鈥檚 AI services platform, and its portfolio of proprietary methods, assets and Assistants to bring more repeatability and consistency to client delivery.  With IBM Consulting Advantage, IBM consultants can transform the way they deliver 优蜜传媒solutions to boost productivity and mitigate risk by leveraging generative AI to help complete tasks like generation of user stories, test scripts, training and change management content and code creation.
• Next-Generation Ecosystem Expansion: IBM and 优蜜传媒plan to partner around their respective employee network groups and 鈥渘ext-gen鈥� communities, such as the business women鈥檚 networks at IBM and SAP, the program and the program of 优蜜传媒and Veterans at IBM to increase the 优蜜传媒solutions experience in the consulting workforce and develop the next generation of talent. The companies also plan to explore new ways to collaborate on social impact programs, such as training at- risk youth in the IT sector and accelerating the integration of social businesses into global supply chains.
• watsonx Planned Availability on the Generative AI Hub: IBM Granite Model Series are expected to be accessible for use across SAP鈥檚 portfolio of cloud solutions and applications 鈥� which is underpinned by the generative AI hub in 优蜜传媒AI Core. The generative AI hub facilitates relevant, reliable and responsible business AI and provides instant access to a broad range of large language models (LLMs). This expands on IBM and SAP鈥檚 collaboration around . To further highlight watsonx.ai Granite capabilities, IBM Consulting plans to build extensions using the model on the generative AI hub for select customers.

This initiative will build on the companies’ over 50-year collaboration based on deep technology, industry and domain expertise and demonstrates the two organizations’ joint commitment to continue to evolve to put clients first and meet market demand.

IBM Consulting accelerates business transformation for our clients through hybrid cloud and AI technologies, leveraging our open ecosystem of partners. With deep industry and business expertise spanning strategy, experience design, technology, and operations, we have become the trusted partner to the world’s most innovative and valuable companies, helping modernize and secure their most complex systems. Our 160,000 consultants embrace an open way of working and apply our proven, collaborative engagement model, IBM Garage, to scale ideas into outcomes. As the only major global systems integrator inside a technology company, we don’t just advise 鈥� we invent and build what’s next together with our clients. Find out more at .

To learn more about the Value Generation partnership initiative, visit听.

Visit the . Follow 优蜜传媒at .

About IBM

IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. More than 4,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to effect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting deliver open and flexible options to our clients. All of this is backed by IBM’s commitment to trust, transparency, responsibility, inclusivity and service.

痴颈蝉颈迟鈥�痜or more information.

About SAP

As鈥痑 global leader in enterprise applications and business AI, 优蜜传媒(NYSE:SAP)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted SAP鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

Note to editors:
To preview and download broadcast-standard stock footage and press photos digitally, please visit . On this platform, you can find high resolution material for your media channels.

For customers interested in learning more about 优蜜传媒products:
Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-1优蜜传媒(1-800-872-1727)

For more information, press only:
Scott Malinowski, SAP, +1 (781) 852-3822, scott.malinowski@sap.com
优蜜传媒Press Room; press@sap.com
Jamee Nelson, IBM, 听jamee.nelson@ibm.com听

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2023 Annual Report on Form 20-F.
漏 2024 优蜜传媒SE. All rights reserved.
优蜜传媒and other 优蜜传媒products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 优蜜传媒SE in Germany and other countries. Please see for additional trademark information and notices.
Please consider our . If you received this press release in your e-mail and you wish to unsubscribe to our mailing list please contact press@sap.com and write Unsubscribe in the subject line.鈥�

We believe that this recognition confirms our strategy in logistics, which is based on three pillars:

• Connecting every process to facilitate synchronized logistics execution, supporting highly efficient and fast-paced fulfillment cycles through seamless integration with logistics applications like 优蜜传媒Transportation Management, 优蜜传媒Business Network for Logistics, etc.
• Collaborating within a diverse ecosystem of system integrators, software partners, hyperscalers, hardware partners, and robotics OEMs, with warehouse management being an integral part of cloud ERP.
• Contextualizing every decision leveraging artificial intelligence (AI) and machine learning to optimize operations and to provide business insights

(优蜜传媒EWM) is an integral part of the overall 优蜜传媒strategy and gives companies the ability to operate modern warehouses that must respond quickly to changing business conditions. The flexibility of 优蜜传媒EWM helps manage a high volume of goods and run sustainable, risk-resilient operations with digitized warehouse processes in the cloud including direct control of warehouse automation equipment.

优蜜传媒continues to innovate in 优蜜传媒EWM based on market analysis and even more importantly based on feedback from our global install base and ecosystem. Recent innovations include cross-process integration in the areas of transportation, production, and quality management, addressing industry-specific requirements, extensibility, and usability.

优蜜传媒EWM combined with 优蜜传媒Transportation Management and 优蜜传媒Business Network for Logistics provides a platform for companies to collaborate with their logistics partners to gain end-to-end visibility and insights across their logistics operations.

Our global partner network — made up of systems integrators, business consultants, and technology providers — helps our customers manage their warehouse management transformations, whether they be system replacements, upgrades, greenfield deployments, or part of larger enterprise transformations.听

鈥淲arehouse Management with 优蜜传媒EWM is an integral part of our cloud ERP offering,” said Till Dengel, global head of Logistics and Manufacturing Product Marketing at SAP. “Customers use 优蜜传媒EWM to manage their warehouse operations in 66 countries and 24 industries.鈥�

鈥溣琶鄞紼xtended Warehouse Management helped Bridgestone reduce errors, with a new level of productivity and safety.鈥�

Eric Dyason, National Distribution Manager, Bridgestone New Zealand Ltd.

.

Ganesh Wadawadigi is chief product marketing owner for Logistics at SAP.

*Gartner, Magic Quadrant for Warehouse Management Systems, Simon Tunstall, Dwight Klappich, Rishabh Narang, Federica Stufano, 2 May 2024

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

That鈥檚 where Claudio Muruzabal, chief business officer of 优蜜传媒SE, steps in.

Muruzabal is responsible for supporting the Customer Advisory, Solution Area and Services Sales, and Customer Success Management & Engagement teams at SAP. For more than eight years, he has played an important role in understanding not only an increasingly complex technology landscape but also how businesses actually use the technology at their disposal. He supports teams that help bring 优蜜传媒customers closer to their goals by leveraging 优蜜传媒solutions. This begins with advising customers through honest conversations about how they can apply the intelligent capabilities now included in many 优蜜传媒solutions, such as generative AI.

I sat down with Muruzabal to find out more about his role, how 优蜜传媒customers are winning with intelligent technology, and the growing impact of customer success management at SAP.

Q: AI is all the rage today, so let鈥檚 start there. What are the biggest opportunities for businesses to use AI?

Muruzabal: Opportunity is everywhere for AI. And it鈥檚 bigger than just automating processes to increase efficiency, which is what was talked about for the longest time. At SAP, we鈥檙e seeing how AI can support relevant business processes to instill innovation and competitiveness. While many players in the industry are focused on developing AI engines and large language models, we are focused on accelerating business value through generative AI. I could talk all day about how AI is transforming data analytics and decision-support systems as well as supply chain optimization, predictive maintenance, and HR. Every day we are discovering new opportunities for customers to leapfrog their competition when they combine the power of generative AI with the context of their business data and processes.

What are some examples of how 优蜜传媒customers are using AI, and what value have they realized so far?

There鈥檚 really so much to get excited about when it comes to how our customers are using the AI capabilities included with their 优蜜传媒solutions. Across industries, workers everywhere are using natural language to instantly get the data insights they need using the 优蜜传媒Analytics Cloud solution. I like how busy recruiters can tap into generative AI with 优蜜传媒SuccessFactors solutions to create compelling job descriptions and interview questions in less time. Joule, our AI assistant and copilot, can support end users in getting the right answers on how to get the most of our cloud solutions. With Joule already embedded across the portfolio 鈥� generally available in 优蜜传媒SuccessFactors HCM, 优蜜传媒Start, and 优蜜传媒S/4HANA Cloud 鈥� we are all excited about the opportunities for our customers.

All industries can get this unique value, including professional soccer clubs FC Bayern Munich and Hertha BSC that are using a scouting prototype powered by AI to find and develop the next generation of star athletes.

AI can solve a lot of problems, but what about the underlying foundational technology stack companies have today? What conversations are you having with businesses about their technology investments?

Early on in our conversations with customers, it鈥檚 important to understand how businesses can set up their core, foundational enterprise technology platform running in the cloud. This is critical to establish a journey of innovation including . Coming back to the foundation, many of our customers have built numerous modifications on top of their core ERP. In order to build a true cloud operating model 鈥� essential to embrace innovation including AI 鈥� it is critical to move to a clean core model. This means that any modification to the ERP functionality offered by 优蜜传媒is built outside of the core, using extensibility solutions. This is not a technical topic only. Although clean core contributes to the cost-efficient operation of the platform, the true contribution is bringing flexibility and adaptability to the business, converting the cloud operating model into a unique 鈥渋nnovation as a service鈥� platform.

What makes 优蜜传媒unique and stand out to customers with its value proposition?

优蜜传媒has the unique value of being the global leader in best of suite solutions built with more than 50 years of industry knowledge and ERP technology leadership. On top of this, our leading 鈥渂est of breed鈥� solutions, such as in HCM, customer experience, intelligent spend and business network, and more, can provide the best functionality and the right integration into the core. Only 优蜜传媒can offer this value proposition. When we combined this with the cloud operating model 鈥� widely adopted by our RISE with 优蜜传媒customers 鈥� we provide exponential value for the innovation as a service proposition.

How can customers get the most from their investments? What kind of support is there to help them transform and innovate?

Customer success management is essential in the cloud. It is the end-to-end engagement with our customers, from advisory to sales execution to onboarding, adoption, and consumption. We provide the tools, assets, and content to help accelerate adoption and consumption so as to maximize the value from first use of the solution to full and future use. 优蜜传媒Preferred Success services can accelerate the time to value even more. To support this motion, deep telemetry being built into our cloud solutions allows customers and our customer success management leaders to better understand how the solutions are being used while identifying opportunities to expand usage.

Where do advisory services fit into the customer journey?

Customer advisory services might be the most essential part of the journey with a customer. Successful projects start with the right business case definition, anchored in the best understanding of the industry and business of our customers. With that in mind, our Customer Advisory teams support building the right technical solutions that can support an enterprise architecture. This is the first step in moving in the right direction of building the cloud operating model.

This is the second year in a row that 优蜜传媒Signavio has been positioned as a Leader in the report. We believe that this positioning implies that 优蜜传媒Signavio is a key driver for SAP鈥檚 growth and long-term strategy.

According to the Gartner Magic Quadrant research methodology, 鈥淟eaders execute well against their current vision and are well positioned for tomorrow.鈥�

Our solutions solve today鈥檚 real and diverse customer use cases — operational excellence, compliance, automation, transformation, etc.– and recognizes that we have a compelling vision for a future in which process automation and process AI open up new opportunities for our customers and partners.

优蜜传媒Signavio continues to focus on ensuring the long-term success of all of our customers and partners.

Revenue NSW

In the Australian state of New South Wales, the tax collected by Revenue NSW accounts for more than 35% of finances, helping fund essential services, from healthcare to education and policing.

With a vision to be the world鈥檚 most innovative and customer-centric revenue agency, Revenue NSW set out with a very specific objective: it wanted to analyze cases in which clients had overpaid land tax to identify why these overpayments occur and what experience clients received when obtaining refunds. This analysis would not only help reduce overpayment volumes and improve the client experience, but also enable the agency to work more efficiently for its diverse stakeholders.

鈥淎s part of our Aspire 2032 strategy, our vision is to be the world鈥檚 most innovative and customer-centric revenue collection agency,” shared Jocelyn Yem, director of Strategy and Innovation at Revenue NSW.”‘Embrace Innovation’ is one of our strategic focus areas, where we can respond to our customers鈥� needs by embedding a culture of continuous improvement. 优蜜传媒Signavio Process Intelligence has helped us achieve our first stage in this journey.鈥�

鈥溣琶鄞絊ignavio Process Intelligence has painted a clear picture of why clients pay too much land tax and how we can process refunds smoothly, along with a detailed road map to help us put these insights into action,鈥� confirmed Sabrina Bazouni, director of Land Tax at Revenue NSW.

Fujitsu Limited

Recognizing the wide-ranging effect of business process transformation solutions, Fujitsu Limited has embraced 优蜜传媒Signavio solutions across its operations and portfolio.

At one of its manufacturing plants in Japan, Fujitsu used the 优蜜传媒Signavio Process Intelligence solution to gather process execution data directly from the shop floor into the continuous improvement model the company had been using for many years. Integrating process data into the Kaizen discussions delivered never-before-seen insights, which helped the company further optimize its shop-floor processes and transform their Kaizen from traditional to digital, using process mining to generate data-driven insights.

This firsthand experience of the solutions has also allowed Fujitsu to enrich its customer offerings with new frameworks, insights, and tools that can help customers realign their organizations and make changes at speed.

Having seen the potential of 优蜜传媒Signavio solutions, Fujitsu now plans to extend its use both internally and externally. One such planned initiative involves combining the concepts of the digital twin on an organization and the intelligent enterprise, using business process transformation solutions as the mechanism of change.

Download a .

Dee Houchen is global head of Market Impact for 优蜜传媒Signavio.

Gartner, Magic Quadrant for Process Mining Platforms, Marc Kerremans, David Sugden, Nick Duffy, 29 April 2024听

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

The glass bottles on the high-speed filling line made quiet clinking sounds as they sped around the bend of the track. The visitors to the 优蜜传媒booth at the internationally renowned industrial trade fair were waiting for the moment when an optical sensor, using AI support, spotted the bottle that was only three-quarters full and kicked it out of the line and into a defects bay. 鈥淭his system has a capacity of 6,400 bottles per hour,鈥� said a grinning Ben Hughes from SAP鈥檚 Solution & Innovation Experience team. 鈥淚n comparison, the original system from our partner can fill 50,000 bottles, but that would be much too loud here at the trade fair booth.鈥�

The showcase demonstrated how the cloud-based 优蜜传媒Digital Manufacturing solution could serve as the process order management system for 优蜜传媒customers, whether they typically work with a lot size of one or with continuous manufacturing at higher speeds. The purchase order could have come from an 优蜜传媒S/4HANA system, for instance, and ended here with execution in production. 鈥淲e can see the hardware integration with our own eyes,鈥� said Hughes.

AI was also involved: a camera captured the fill level of each bottle. If it was outside the defined tolerance, the bottle was rejected and this information was sent to the 优蜜传媒system. A manufacturer could use this data to calculate the production costs for the system and the profitability of every work center, all with AI support. The data from all systems would give experts and management insights into how well the production process was working. This, in turn, would help improve planning.

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Complete Portfolio from the Industry鈥檚 Point of View

Hannover Messe 2024 took place from April 22-26. Muhammad Alam paid a visit for the first time in his role as leader of the 优蜜传媒Product Engineering Board area. At the 优蜜传媒booth, which featured the motto 鈥淏ring out new manufacturing excellence,鈥� he emphasized the importance of AI as an integral part of 优蜜传媒solutions: 鈥淎I has the opportunity to fundamentally create significant value for our customers, particularly in the industrial space, with an ability to create resiliency from a supply chain perspective that just wouldn’t be possible without the application of AI.鈥�

优蜜传媒demonstrated nearly its entire portfolio in an industrial context in Hannover. 鈥溣琶鄞絬ses what we call 鈥榚nd-to-end scenarios鈥� to do this,鈥� said Georg Kube, head of Industry Data Ecosystems. To reflect this, the booth was set up in line with this logic. The 鈥渄esign to operate鈥� graphical element, which maps all steps of the manufacturing process, showed the corresponding step in the value chain at each station of the booth. 鈥淲e integrate our solutions with the specific process that manufacturers have,鈥� Kube said. 鈥淭hey design a product, then it鈥檚 manufactured, then it鈥檚 bought by a customer, and in the end it is being used and maintained. We offer integrated solutions for every step in this process.鈥�

Working Together for Success

Darcy MacClaren, global CRO for Digital Supply Chain, acknowledged the challenges faced by SAP, its customers, and its partners: 鈥淲e are facing environmental and geopolitical disruptions and we want to be sustainable.鈥� She said collaboration is the key to achieving these daunting goals, a message that was echoed in many presentations and podium discussions at the booth.

For example, experts from , , and 优蜜传媒discussed how the automotive industry network is creating a standard that enables collaboration, data interchange, and transparency to support decarbonization along the value chain. Catena-X serves as a blueprint for other industrial networks under the umbrella, such as Factory-X for factory equipment suppliers and operators.

The showcases at the trade fair booth wouldn鈥檛 be possible without partners, which also play a decisive role in SAP鈥檚 competitiveness and future viability. 鈥淭he partner ecosystem is a key success factor for SAP,鈥� said Andreas Markus Thon, head of Digital Supply Chain MEE. 鈥淭hey are enriching our suite with their applications and solutions and are critical for high quality and successful adoption and use of our solutions.鈥�

A Fleet of Robots Delivers Materials

SAP鈥檚 鈥淢odular Manufacturing鈥� showcase let visitors witness examples of successful partner collaboration for themselves. It demonstrated a fleet of autonomous transport robots that delivered a variety of parts for a valve from storage to assembly stations. Thanks to the fleet control software with embedded AI from 优蜜传媒partner , the robots from different manufacturers worked together seamlessly, making autonomous, situational decisions as to which station should assemble or disassemble the parts. The scenario demonstrated that 优蜜传媒systems can also implement modular production, which is typically used in manufacturing scenarios involving many variants and low to medium product volumes. 优蜜传媒S/4HANA, 优蜜传媒Extended Warehouse Management, and 优蜜传媒Digital Manufacturing were deployed here.

The 鈥淚ndustrial Metaverse鈥� showcase was another big draw. It let visitors to the 优蜜传媒booth put themselves in the shoes of a systems operator, using VR (virtual reality) glasses to inspect a system virtually, even if the manufacturing was taking place on the opposite side of the globe. The 鈥淚njection Molding Machine鈥� scenario vividly demonstrated how planning and manufacturing dovetail in integrated, agile, made-to-order production, as the machine produced colorful recycled plastic cups for guests at the end of the process.

Other topics at the trade fair included potential uses of digital twin solutions, such as virtual models and real-time simulations, as well as collaboration between people and machines. A summary description of all the presented scenarios is available .

The World鈥檚 Largest Industrial Trade Fair

The guiding theme of Hannover Messe 2024 was 鈥淓nergizing a sustainable industry.鈥� Nearly 4,000 exhibitors from 60 countries presented solutions for a high-performance, sustainable industry. As part of an industrial ecosystem, they showed how carbon neutrality can be achieved through electrification, digitalization, and automation.

Companies from Germany, China, Turkey, the U.S., Italy, and France booked the largest exhibition spaces. Around 1,600 speakers appeared on the venue鈥檚 11 conference stages. This year鈥檚 partner country was Norway.

Under its motto 鈥淏ring out new manufacturing excellence,鈥� 优蜜传媒demonstrated how it is using AI to advance manufacturing processes, among other solutions, at its more than 1,000-square-meter booth in Hall 15. Visitors to SAP鈥檚 booth had the opportunity to see 27 product demonstrations and nine interactive showcases. More than 25 优蜜传媒partners showed the collaboration and variety of potential uses of their solutions, and 35 presentations by experts and customers were featured at the booth.

Photo 漏nottebrock.

A confusing benefits enrollment experience is a significant source of frustration for many employees and can leave them feeling uncertain about their benefits elections. The majority of employees struggle to understand their benefits options and navigate through the enrollment process.

As a result, many employees choose to simply roll over their previous year鈥檚 elections rather than review and update their choices to ensure they are getting the most out of their benefits. This often leads to missed opportunities to take advantage of lower-cost options or benefits that are a better fit for them and their family and can even lead to increased attrition of top talent.

With the first half 2024 release, updates to the solution can enable you to empower your employees to take control of their benefits with an intuitive guided enrollment experience.

Making Benefits Enrollment More Seamless, Simple, and Intuitive

The new benefits enrollment experience in听 introduces a process-driven approach to benefits enrollment that helps simplify and streamline the activity. Available for insurance, savings plans, and pension benefit types, this new enrollment experience can enable employees to make better, more informed benefits choices without the unnecessary hurdles.

Here are some key highlights:

Guided Enrollment

A step-by-step progression flow guides employees through the process, working to simplify navigation and helping them complete benefits enrollment. Real-time benefits eligibility updates help employees continually understand the choices and options available by presenting them with all the benefits for which they are eligible to enroll.

Personalized User Experience

Customizable text and instructions enable a tailored enrollment experience aligned with organizational policies.

Flexible Framework

Benefits admins can now have more flexibility in designing the enrollment experience to meet their organization鈥檚 needs with a new framework that helps support the capture of life insurance guaranteed issue amounts, customizable terms and conditions, and enhanced localization capabilities.

Anytime, Anywhere Access

Available on both desktop and the 优蜜传媒SuccessFactors Mobile app, employees can complete benefits enrollment from any location using a mobile-friendly platform that helps ensure a seamless experience across devices.

Employee Educational Resources

Simplified on-screen access to additional resources and information helps employees better understand their benefits and can promote more informed decision-making throughout the enrollment process.

Side-by-side benefit plan comparisons of costs and plan details help employees assess their plan options and select the best-fit plan. Localizable instructional text on each page helps ensure that the benefits and enrollment processes are well understood. Additionally, flexible options for defining contribution amounts within the IRS limits can make it easier for employees to make decisions regarding savings plans and pension elections.

Consolidated Benefits Enrollment Process

Employees can complete all benefits-related tasks including reviewing and updating dependents, completing health declarations, enrolling in benefits, managing beneficiaries, and more through a single consolidated process, helping to improve employee engagement and satisfaction.

to learn more about the new enrollment experience in 优蜜传媒SuccessFactors Employee Central Global Benefits.

To learn about all the other innovations in the 优蜜传媒SuccessFactors first half 2024 release, read the and watch the .

Nicole Ramirez is senior director of Product Marketing at SAP.

Preh is a global growth company with five sales locations, six production plants, and a strong market position in the automotive market for human-machine interface and e-mobility systems.

With constant company growth and ever-changing market requirements, the product lifecycle costing at Preh had reached its limits. 鈥淲e are on the way to becoming a 鈧�2 billion company and doing product costing without the support of a fully integrated data processing system,鈥� says Harald Bayer, department head of Project Calculation at Preh Group. 鈥淔or our management, it was time to give the calculation of all our new products a new basis.鈥�

The company knew it needed a single source of truth for all product cost information that would also enable analysis and support reporting.听

Introducing a Future-Proof Standard Solution

鈥淲e looked at several software solutions on the market and our choice was 优蜜传媒Product Lifecycle Costing. As we are trusting on the strength of SAP, this was a decision for the future,鈥� Bayer says. 鈥淎n 优蜜传媒standard solution is a better fit with our system landscape.鈥�

According to Bayer, key objectives for the project were:

• Replace former processes with a standardized process across the company
• Improve quality and accuracy for product costing along the product lifecycle
• Increase cost transparency for reporting and analysis to easily identify cost drivers
• Increase speed and flexibility in the product costing process and the efficiency of the entire organization

helps companies gain visibility across teams, calculate and proactively manage costs, and support new product innovations and customer-specific engineered products.

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A Central Database for Product and Project Calculation

鈥淚n the first step, 优蜜传媒Product Lifecycle Costing was implemented at our headquarters in Germany. Currently, we are doing the global rollout, which includes all business units at all locations and development centers, with the goal to set a common standard with global software,鈥� Bayer says. 鈥淲e want to make it available for all users involved in the product costing process. Therefore, we will train a large part of the entire PDP organization. There will be only one database.鈥� He added: 鈥淭he solution is integrated with our 优蜜传媒ERP system, which is a single global instance.鈥�

To support various stakeholders in the most efficient manner, Preh created different apps and layouts within 优蜜传媒Product Lifecycle Costing, such as a quality checker that helps avoid errors and increase the quality of the costing result as well as a material price app in which the purchasing department can enter material prices that are automatically transferred into the database. In addition, 优蜜传媒Services and Support supported the company in developing different reports and an interface to provide up-to-date material prices.

Another partner, , was involved with creating additional reports and analyses and with data modeling, which helped create more transparency thanks to different views.

Increased Transparency Helps Identify Cost Drivers, Optimize Design

In terms of the value Preh gained, 鈥淭he main benefit is transparency,” Bayer says. “We can do analyses and reporting by pushing a button. With that, we know everything about cost drivers and can see the entire product costing. We can easily make comparisons between different calculations and see cost bridges, which was a lot of effort in the past.”

Leveraging the new database, the company can get an easier overview of which parts are used in which project; get up-to-date purchasing price information twice a day; examine calculations and prices of specific years; and make more precise product and project calculations.

From a business perspective, this means:

• Increased competitiveness, thanks to cost transparency and insight into cost drivers to make better design decisions
• Quick access to accurate product costing information
• Major time savings as master data is automatically replicated from 优蜜传媒ERP, allowing employees to focus on cost improvements

鈥淲e can easily identify our cost drivers for working closely with development, purchasing, and our suppliers,鈥� Bayer says.

By the end of the year, Preh plans to leverage 优蜜传媒Product Lifecycle Costing to calculate more than a hundred projects with up to 10 different product variants 鈥� and many more later. 鈥淭he choice of 优蜜传媒Product Lifecycle Costing was the right decision,鈥� Bayer says. 鈥淲e were able to increase quality and accuracy in our processes and take an important step in our overall digitalization efforts.鈥�

Karin Fent is senior director of Global Customer Success for Digital Supply Chain at SAP.

The global producer of dairy and farming machinery with 18 factories worldwide chose to build its new technology foundation in the cloud to achieve a more standardized system that would harmonize various nomenclature, processes and data required to develop new solutions for its customers. This is part of DeLaval鈥檚 strategy to become an even better partner for its customers and to transform itself into a data-driven organization.  

“A completely new ERP system from scratch is more than just a technical upgrade, it’s a change process and a transformation of our entire business,” said Niklas Falkeling, DeLaval IT program manager. 鈥淲e needed to reboot and take advantage of the standard solutions that 优蜜传媒currently offers as cloud services. This is necessary for us to be able to continue to develop the business and become more flexible and agile.鈥�

With a goal of making food production as sustainable and efficient as possible, the implementation of 优蜜传媒S/4HANA Cloud is a global, multi-year and multi-business unit program that will aim to attract more talent, improve processes and leverage innovative technology. The next milestone in helping DeLaval accelerate its growth strategy is to strengthen its team with 优蜜传媒competency in Tumba, Sweden; Gallin, Germany; and Wroclaw, Poland.

鈥淭his is a textbook example of how to run a global transformation program,鈥� said Helle Dochedahl, 优蜜传媒Nordic and Baltic managing director. 鈥淒eLaval has a well-founded strategy to standardize our latest business solutions and unify internal processes by engaging all stakeholders.鈥�

Visit the . Follow 优蜜传媒at .

Media Contacts:
Ulrika Wass, +46 73 827 1074, ulrika.wass@sap.com, CET
Lesa Plingen, +49 622 776 9000,听lesa.plingen@sap.com, CET
优蜜传媒Press Room; press@sap.com

Top image courtesy of DeLaval

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.  Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2023 Annual Report on Form 20-F.
漏 2024 优蜜传媒SE. All rights reserved.
优蜜传媒and other 优蜜传媒products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 优蜜传媒SE in Germany and other countries. Please see for additional trademark information and notices.

Like at home, identifying every dollar you spend and getting the most out of it is more critical than ever for your business. And as we continue to roll out 优蜜传媒Business AI technology, the teams behind 优蜜传媒solutions are working on ways to help you reduce the time spent on mundane tasks so you can focus on executing your strategy, unlocking spend potential, and unleashing efficiency.

The first quarter of 2024 was among the most productive in my 18 years at SAP. We debuted new AI capabilities in various 优蜜传媒spend management solutions. Check out some of these highlights:

• 优蜜传媒Ariba Category Management: We鈥檝e incorporated that can assist category managers by generating recommendations in the solution鈥檚 category segmentation, market dynamics, and cost structure tools.
• Scoutbee Discovery: 优蜜传媒partnered with Scoutbee, a leading AI-powered supplier intelligence and discovery platform, to launch . This 优蜜传媒endorsed app can rapidly identify qualified suppliers that meet specific criteria and can help advance strategic business imperatives. of me participating in a recent LinkedIn Live with the Scoutbee team.
• Concur Request: Now, this service uses generative AI to help provide for trip planning.
• ExpenseIt: Users can upload receipt images to the ExpenseIt solution, which taps AI to help with several key fields prepopulated. Plus, ExpenseIt can now itemize hotel folios using generative AI.
• Generative AI search: A new capability within Concur Support allows 优蜜传媒Concur customers to type questions in natural language and get quick answers using generative AI, .

SAP鈥檚 market-leading spend and business network solutions are getting even smarter, working to unlock greater value for our customers. We have many resources devoted to spend management and that鈥檚 why we continue to deliver innovation in spend management.

And we are only getting started. By the end of 2024,  is planning the following enhancements:

• Generative AI RFI/RFP responses in 优蜜传媒Business Network Discovery: With generative AI-enabled responses for postings in 优蜜传媒Business Network Discovery, suppliers will be able to respond to RFIs promptly and more accurately, helping to save time and reduce costs associated with manual labor and resource allocation.听听
• Catalog enrichment using ChatGPT recommendations: This feature can enable suppliers to generate and improve product descriptions and overall catalog quality based on prompts and keyword recommendations from ChatGPT.听
• Intelligent error simplification using generative AI:听This feature uses machine learning and a large language model to interpret and categorize invoice rejection reasons, allowing suppliers to reduce the number of failing invoices, improve rapid invoice submission and payment, and optimize cash flow.

For more on how AI is transforming business networks, read this recent article from my colleague Joern Keller.

But What Are Our Customers Saying?

Each quarter, G2 highlights the top rated solutions in the industry, chosen by the source that matters most: customers. Spring 2024 is no different, and once again our suite of spend and business network solutions scored extremely well.

• is a G2 Spring Leader in Vendor Management.
• is a G2 Spring Leader in Procure to Pay, Purchasing, Strategic Sourcing, Supplier Relationship Management, and Contract Lifecycle Management.
• is a G2 Spring Leader in Expense, Travel & Expense, and Invoicing.

What鈥檚 more, G2 recently announced its , with 优蜜传媒Fieldglass and 优蜜传媒Concur receiving high honors:

• 优蜜传媒Fieldglass came in at No. 26 in G2鈥檚 Best Software Awards across all products and No. 12 in G2鈥檚 Best Software Awards for best midmarket products.
• 优蜜传媒Concur came in at No. 4 in G2鈥檚 Best Software Awards for the account and software product category.

My colleagues are also getting their flowers. Etosha Thurman, chief marketing and solutions officer of Intelligent Spend and Business Network, and Steve Seide, global head of Adoption for Intelligent Spend and Business Network, were named Top Procurement Pros in the . A big congratulations also goes out to Darcy MacClaren, CRO for 优蜜传媒Digital Supply Chain, who received a Pros to Know Lifetime Achievement award.

Driving Success for Our Customers

Hearing me spotlight our direct and indirect procurement, external workforce, and travel and expense management solutions is one thing. Seeing them in action is something way more powerful. Here are a few recent customer success stories to take in:

• American Eagle Outfitters (AEO), a leading global specialty retailer offering high-quality on-trend clothing, accessories, and personal care products through its portfolio of brands, needed to evaluate indirect purchasing processes and vendor relationships to maximize efficiency. See how helped simplify processes and deliver compliant purchasing protocols across the company.
• Power provider to over 900,000 electric customers, Oklahoma Gas & Electric Company (OG&E) faced challenges with the complexity of third-party and cross-department management of contingent workers. After transitioning 优蜜传媒Fieldglass solutions to internal management, OG&E gained the visibility to make more informed financial decisions, like supplier negotiations.
• Vestas Wind Systems, the world鈥檚 largest manufacturer of wind turbines, launched a large-scale quality initiative powered by 优蜜传媒Business Network to help mitigate product defects in a highly complex supply chain. Now, using 优蜜传媒Business Network, suppliers complete predefined quality tests and document them before confirming or sending an order. This enables Vestas employees to be warned in advance of any quality issues further up the supply chain, so they can take corrective action.
• Most KUKA employees are based in Germany, where tax regulation is complex and submitting hotel and entertainment expenses is anything but simple. The KUKA team worked together to develop a simple process using 优蜜传媒Concur solutions, connected to 优蜜传媒ERP, that allows employees to create hotel and entertainment expenses with fewer errors and fewer rejected expense reports.

Join Us at 优蜜传媒Sapphire!

优蜜传媒Sapphire & ASUG Annual Conference is June 3-5 in Orlando, Florida, this year and I can鈥檛 wait to meet with customers, partners, and my fellow colleagues. This is the best event in the industry in my opinion and you don鈥檛 want to miss out. Join us by registering on the , where you can also save your spot at the 优蜜传媒Sapphire Virtual and 优蜜传媒Sapphire Barcelona events. See you there!

Jeff Collier is chief revenue officer for 优蜜传媒Intelligent Spend and Business Network.

Authorities are starting to involve themselves in business transactions, disrupting well-established business processes and taking control of the invoicing flow between suppliers and buyers. As a result, they have the data needed to prevent tax evasion and start auditing taxpayers automatically or even auto-populating tax returns moving toward tax bills. Additionally, sustainability efforts and climate change regulations further impact tax regulations.

Amid these shifts, 优蜜传媒can provide peace of mind to navigate complexities efficiently. By understanding the evolving tax landscape, businesses can leverage 优蜜传媒solutions to help streamline compliance processes and drive automation to capitalize on emerging opportunities.

优蜜传媒solutions for global tax management are tailored to help address modern tax challenges. 优蜜传媒S/4HANA Cloud can provide transparency and compliance on a global scale, enabling businesses to embed tax requirements in processes.

Through localized solutions that offer standardized but flexible business processes, a complete suite of solutions facilitates efficient tax management, from e-invoicing to statutory reporting and overall tax compliance. With 优蜜传媒technology and expertise, businesses can achieve greater accuracy and agility in tax compliance, paving the way for sustainable growth and competitive advantage.

To help tax professionals prepare for and become valuable members of tax transformation projects, 优蜜传媒is introducing a new course: .

The course is designed to equip professionals with the knowledge needed to navigate today’s tax landscape and learn new capabilities that can be leveraged as part of 优蜜传媒S/4HANA-enabled transformations to simplify tax compliance.

The course offers practical strategies to learn about the different tax types, global developments and their business relevance, and the importance of technology with a focus on 优蜜传媒S/4HANA and 优蜜传媒solutions for global tax management. It begins on April 30 and听. By enrolling in this course, tax professionals can gain valuable insights into industry best practices and leverage the latest 优蜜传媒innovations to help optimize their tax processes.

In a time of rapid change, 优蜜传媒supports businesses on their journey to tax compliance and growth. Through collaboration with 优蜜传媒and a commitment to continuous learning, businesses can navigate the complexities of taxation with confidence and achieve their long-term objectives.

Erika Buson is part of Product Marketing for Global Tax Management and Entity Close at SAP.

RISE with SAP is a managed cloud offering that can enable customers to unlock continued innovation and transformation by modernizing their business-critical systems and processes in a highly collaborative and measurable way.听This offering includes the newly announced that helps bring renewed focus on the cloud transformation journey by enabling smooth, secure migration of on-premise 优蜜传媒ERP Central Component (优蜜传媒ECC) and 优蜜传媒S/4HANA customers to the cloud. The key pillars of the program are the RISE with 优蜜传媒Methodology, transformation incentives, and the innovation road map. The program features offerings tailored to each customer鈥檚 unique starting point. Its components are differentiated for 优蜜传媒ECC and 优蜜传媒S/4HANA customers and can run with a clean core approach, taking advantage of the latest innovations in RISE with SAP.听听

The cornerstone of the program is the RISE with 优蜜传媒Methodology. The methodology captures the best practices of successful implementations from thousands of RISE with 优蜜传媒customers over three years and is designed to provide a consistent approach 鈥� from planning to go-live to ongoing operations and evolution 鈥撎齮hat can meet customers鈥� business transformation goals. Whether through 优蜜传媒or partner-led engagements, customers can get a clear path with specific implementation stages and success KPIs to be able to take advantage of speed, agility, and all the benefits of the cloud.

Today we’re adding enhancements to the RISE with 优蜜传媒Methodology, including a new onboarding experience and quality checks throughout the project implementation phases. All new RISE with 优蜜传媒customers will go through this onboarding experience at no additional cost. The new experience provides guided enablement by SAP-assigned onboarding advisors and related tools and services to help customers implement their cloud ERP solutions with clarity and confidence. The onboarding advisors can guide customers through the overall process aligned with the RISE with 优蜜传媒Methodology and prepare them to get started with their implementation. The new experience also helps simplify best practice implementation of the , helping to make it a more central, actionable, and measurable standard of all implementations. This helps ensure all RISE with 优蜜传媒customers can benefit from business agility, faster innovation cycles, and improved value realization. 

The new improvements to the RISE with 优蜜传媒Methodology include:

• Expert onboarding guidance through embedded launch activities: A dedicated 优蜜传媒advisor can deliver 1:1 enablement sessions to help educate customers on the RISE with 优蜜传媒Methodology, clean core strategy, and related tools for implementation. Also, there are role-based, recorded enablement sessions covering business process best practices, solution architectures, and other strategic topics leading up to the go-live milestone. Check out this on embedded launch activities to get a full view on what enablement resources are delivered through this new onboarding experience with RISE with SAP.听
• Clean core-focused success plan, runbook, and听quality checks: We’ve developed a clean core success plan with clear milestones and KPIs. The clean core success plan is now added to the 优蜜传媒Activate road map viewer, where customers 鈥� with the support of 优蜜传媒advisors and partners 鈥� can review the recommended actions in uniquely created road maps, aligning their needs with best practices to help continually unlock business value faster. We’re also adding new quality gate checks to validate that the actual implementation is in line with recommended clean core best practices before customers proceed to the next project phase. The outcome of the quality gate is the 优蜜传媒clean core report with feedback and recommendations on how to implement the clean core strategy.听These recommendations are recorded and tracked via the updated runbook in the 优蜜传媒Cloud ALM solution. To learn more, read a on this topic.听

We’ll continue to deliver more tools, templates, training, and oversight to help make it easier for customers to execute an optimal migration or transition to the cloud and achieve their business objectives. Coming later this year is the RISE with 优蜜传媒system transition workbench. This tool will help the technical implementation of migrating to cloud ERP by providing digital access to SAP-approved best practices and guidance for migrations, automation of tasks, health, and system checks. Stay tuned as we get ready to share more on this in the coming weeks. 听听

To learn more, join us for our upcoming webinar on May 23, where we will go deeper into this new onboarding experience in the RISE with 优蜜传媒Methodology. Register .

Panda Priyadarsana is SVP and GM of Customer Services & Delivery and head of Cloud ERP at SAP.

Photo courtesy of 优蜜传媒employee Juelma Guerreiro.

With the integration of cutting-edge technologies, organizations can leverage data-driven insights to make informed decisions, accelerate time-to-market for new treatments, and ultimately improve patient care. Life sciences and healthcare companies are at the forefront of innovation and competitive advantage by embracing changing industry trends and harnessing technology’s power.

The 优蜜传媒Industry Heroes program was launched in 2023 to celebrate companies that leverage technology to transform their business in innovative ways. Healthcare and life sciences heroes have harnessed the power of technology to transform the traditional patient paradigm into an adaptive, customer-centric frontier.

Astellas

Astellas Pharma Inc. is a leading pharmaceutical company dedicated to advancing healthcare through innovative therapies and cutting-edge research. Focusing on addressing unmet medical needs, Astellas develops and markets a wide range of healthcare solutions across various therapeutic areas, striving to improve the health and well-being of patients globally. With RISE with 优蜜传媒and 优蜜传媒SuccessFactors solutions, Astellas is building an internal environment that will leverage globally integrated data to unlock the organization’s full potential.

DXC Technology

DXC Technology is a global IT services and solutions company known for its expertise in digital transformation, enterprise applications, cloud computing, and cybersecurity. With a focus on enabling clients to thrive in the digital era, DXC offers a wide range of technology and advisory services tailored to meet the diverse needs of businesses across industries. A mobile app built on the 优蜜传媒Business Technology Platform (优蜜传媒BTP) and 优蜜传媒Business AI is enabling individuals with Parkinson’s disease to keep clinicians informed about their symptoms, accompanied by a clinician dashboard 鈥� and generative AI query extensions are also in development. The innovative solution aims to improve the quality of life for these patients and their caregivers and marks a huge step forward in using AI to support clinical decisions.

Gilead Sciences

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, COVID-19, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

Gilead鈥檚 digital transformation journey includes a bold migration to 优蜜传媒S/4HANA with segmentation and 优蜜传媒Ariba and continues to expand its reach with 优蜜传媒BTP and cutting-edge solutions such as 优蜜传媒Intelligent Clinical Supply Management, 优蜜传媒Cell and Gene Therapy Orchestration, and 优蜜传媒Batch Release Hub for Life Sciences.

Most notably, Gilead and 优蜜传媒are co-innovating on 优蜜传媒Batch Release Hub for Life Sciences. This groundbreaking add-on will support continued compliance with regulatory standards across regions and jurisdictions with emphasis on highest quality and safety standards for Gilead’s products, further safeguarding patient wellbeing across the globe. Integrating 优蜜传媒Ariba solutions, including 优蜜传媒Business Network, Gilead aims to create a globally interconnected platform, enhancing collaboration between suppliers and buyers while optimizing its global procurement operations.

Additionally, 优蜜传媒and Gilead are collaborating on co-innovating jurisdiction control checks using 优蜜传媒Batch Release Hub for Life Sciences. The add-on will perform control checks on manufactured batches of pharmaceutical products, helping life science organizations to maintain compliance with regulatory standards across multiple regions and jurisdictions. This safeguard checklist will further support the quality and safety of products.

优蜜传媒celebrates these organizations’ outstanding efforts, collaboration, and dedication to driving successful business outcomes with technology. The innovations streamline research processes, enhance efficiency, and improve patient care, ultimately revolutionizing how healthcare and life sciences companies operate.

优蜜传媒Innovation Days for Life Sciences & Healthcare are taking place in Palo Alto, California, from April 24- 25, 2024, and Newton Square, Pennsylvania, from April 29-30, 2024, celebrating industry heroes and bringing attendees together to discuss leveraging technology to drive business outcomes. Get more information on the events .

And for you and your business, you can tell all those success stories 鈥� and more 鈥� with the 优蜜传媒SuccessFactors HCM suite and our first half 2024 release.

As your organization and employees begin to embrace AI, HR has the opportunity to drive new levels of employee productivity, engagement, and growth. 优蜜传媒SuccessFactors HCM can give you everything you need 鈥� the global foundation, skills framework, people-first experiences, and purpose-built AI capabilities 鈥� to help take HR to the next level. With the 优蜜传媒SuccessFactors first half 2024 release, we are delivering more than 250 innovative features and enhancements.

优蜜传媒Business AI

In 1H 2024, we are thrilled to introduce more than 25 new AI capabilities to enable better employee experiences and new levels of productivity.

Among these capabilities include the ability for applicants to provide skills during the application process. This can enable recruiters to see a skills compatibility for each applicant based on matching the applicant鈥檚 skills and the job requisition, helping improve applicant screening and time to hire. Furthermore, personalization in 优蜜传媒SuccessFactors Opportunity Marketplace is enhanced with new AI-driven recommendation categories, 鈥淚gnite Your Role鈥� and 鈥淩each Your Aspirations.鈥� These guided experiences can enable employees to proactively take steps to reach their development goals.

Generative AI continues to be embedded across the 优蜜传媒SuccessFactors HCM suite, including new capabilities to help employees create ready-made performance and development goals and AI-assisted writing to help improve the quality, clarity, and conciseness of writing across a variety of areas within 优蜜传媒SuccessFactors solutions.

Further, with this release, insights based on an employee鈥檚 compensation and job history are available to help support managers in having effective and well-informed compensation discussions. 

We have also added more than 15 new capabilities in this release to help both managers and employees get work done in a conversational way, such as creating or changing a position, creating spot awards, clocking in and out, and viewing pay statements as well as time capabilities like requesting time off, checking leave balances, and syncing holidays to Outlook calendars while managers can review and approve time off. Further, employees can now clock in and out using Joule, Microsoft Teams, or the 优蜜传媒SuccessFactors Mobile app.

优蜜传媒SuccessFactors Employee Central

We are excited to unveil two new people profile experiences 鈥� the profile preview and the spotlight view. The profile preview can provide a snapshot of key areas of the employee profile, including job, manager, location, and contact details, to quickly view and connect with others. Additionally, the spotlight view can showcase employee skills and competencies, mentoring and target roles, and other relevant personal and organizational information.

We are also introducing a new org chart experience with a refreshed look and feel. Available on desktop and mobile, users can explore their organizational structure with improved expand and collapse capabilities, which helps provide full accessibility to an employee鈥檚 profile preview, with an option to open the new spotlight view.

Customers can now automatically process new hires from 优蜜传媒SuccessFactors Recruiting and 优蜜传媒SuccessFactors Onboarding into 优蜜传媒SuccessFactors Employee Central. This capability helps further reduce the time to hire, which is especially important with mass, seasonal, and high-volume hiring.

优蜜传媒SuccessFactors Employee Central Global Benefits

With this release, we are pleased to introduce a new benefits enrollment experience for insurance, savings, and pension benefit types. Available on both desktop and mobile, the guided experience for benefits elections can give employees increased convenience with improved navigation and increased confidence with side-by-side plan comparisons and embedded instructional text. Additionally, employees can update dependent information and manage beneficiaries directly from the benefits enrollment process, which helps further streamline the enrollment experience.  

优蜜传媒SuccessFactors Time Tracking

We are thrilled to share the launch of a new time sheet experience that integrates the latest version of My Timesheet in 优蜜传媒S/4HANA with 优蜜传媒SuccessFactors. Employees can now record time for payroll, as well as against activities and cost objects, from a single time sheet across applications. This helps organizations leverage real-time connectivity between HR and finance operations to keep track of employee activity and labor costs and to pay employees accurately and on time.

Additionally, a new monthly calendar view for time sheets can give employees and managers a complete picture of recorded time over a month. Users can drill down into specific days and submit or approve time for pay periods beyond a week, such as biweekly or monthly.

For managers, a new time approval center helps simplify approvals with a centralized dashboard highlighting anomalies for swift resolution. Managers can monitor team working hours effectively, helping to ensure accurate and timely payroll processing.

优蜜传媒SuccessFactors Onboarding

With enhancements to the onboarding journey experience, new hires can now use the new Your Onboarding Checklist page to reference and complete all tasks 鈥� onboarding data collection, compliance tasks, additional onboarding tasks, and exploring the onboarding guide 鈥� from one place with a single view. Available for new hires, rehires, internal hires, and employees with global assignments, this improved experience can save time for onboarding participants while helping to ensure productivity from the start.

And that鈥檚 only a fraction of all the innovations we鈥檙e bringing to customers in 1H 2024. There鈥檚 much more in the release, including new and exciting updates in:

• Generative AI and Joule capabilities
• 优蜜传媒SuccessFactors Opportunity Marketplace
• 优蜜传媒SuccessFactors Compensation
• 优蜜传媒SuccessFactors Succession & Development
• 优蜜传媒SuccessFactors Incentive Management
• 优蜜传媒SuccessFactors Work Zone

Read the and watch the to find out more.

Bianka Woelke is group vice president of Application Product Management at SAP.

By shifting towards a skills-based approach to talent acquisition and development, companies can build a workforce that is not only capable of meeting current demands, but also equipped to navigate future challenges effectively. Here are three strategies for building a dynamic organization with a skills-based approach to talent.

1. Identify and Prioritize Critical Skills

The first step in implementing a skills-based approach is to identify the key skills that are crucial for the organization’s success. This involves analyzing the current and future needs of the business and understanding the skills that are in high demand in the market. By prioritizing these critical skills, organizations can focus their hiring efforts on candidates who possess or have the potential to develop these competencies.

With the 优蜜传媒SuccessFactors talent intelligence hub, organizations can have the power and simplicity of a single skills model from recruiting, onboarding, learning, and development, all the way through to performance and succession.听It helps to better understand, build, and leverage the skills of workforces. It can connect individual skills, attributes, strengths, and preferences to both people and experiences throughout听优蜜传媒SuccessFactors solutions.

By creating a comprehensive overview of the skills available within the organization, managers can identify gaps and areas for improvement. This information can inform talent development initiatives, such as training programs or job rotations, to help employees acquire the necessary skills to excel in their roles. For example, within the talent intelligence hub there is a team growth portfolio view, which allows managers to quickly assess skill gaps and search for prioritized skills within their teams.

2. Foster a Culture of Continuous Learning

Building a dynamic organization requires a culture that supports continuous learning and skill development. Organizations can encourage employees to enhance their skills through internal training programs, mentorship opportunities, and access to external resources. By creating a learning environment where employees are motivated to upskill and reskill, organizations can ensure that their workforce remains adaptable and competitive in a rapidly changing market.

AI-enabled learning platforms can deliver personalized and adaptive training programs based on individual skill gaps and career aspirations. with embedded AI can give organizations a wide range of capabilities that help enhance a learner鈥檚 experience with relevant recommendations that are unique to each learner and based on their needs and interests. In addition, has AI-driven recommendations to help match employees with assignments, career opportunities, mentors, and more. This solution considers not only qualifications but also skills, experiences, and preferences, so that organizations can ensure better talent alignment and engagement.

3. Embrace Flexibility and Adaptability

In a skills-based approach to talent management, organizations need to be flexible and adaptable in their recruitment and development practices. This means being open to hiring candidates with transferable skills and potential for growth, rather than focusing solely on specific job titles or qualifications. This can be made possible with technology that supports skills-based hiring.

With , skills can be aligned to job requisitions and skills-based candidate evaluations. This can allow hiring managers to view rankings of candidates and determine the best candidate based on their skill proficiency. In addition, recruiters can leverage generative AI capabilities to help enhance job descriptions, including the proper skills and competences, which helps recruiters hire the best talent for a role. By embracing a more flexible approach to talent acquisition, organizations can build a diverse workforce with a wide range of skills and perspectives, driving innovation and creativity.

A skills-based approach to talent management can help organizations build a dynamic and resilient workforce that is equipped to thrive in today’s fast-paced business environment. By prioritizing critical skills, fostering a culture of continuous learning, and embracing flexibility in recruitment and development practices, organizations can create a competitive advantage through their most valuable asset 鈥� their people.

To learn more about how to build a dynamic organization with a skills-based approach to talent, register for this听 on Thursday, April 25, at 1:00p.m. EST.

Christina Russo is a global director of Product Marketing at 优蜜传媒SuccessFactors.

Contracts govern every dollar in and out of the enterprise and provide a legal framework for ongoing business relationships. This makes contract data one of the most valuable assets to inform decision-making and accelerate strategic outcomes for enterprises.

According to estimates, poor contract management can cost companies nearly 9% of their bottom line, creating significant revenue leakage alongside the risk and compliance concerns that come with a lack of visibility into commercial agreements.

优蜜传媒understands the value of balancing risk and profitability in the contracting process. To complement our solutions and provide additional advanced contract management capabilities to our customers, we partner with Icertis in a joint development effort that includes technological integration between 优蜜传媒and Icertis solutions. This innovation complements a full suite of integrations designed to help 优蜜传媒customers turn contracts into strategic assets. It can enable global enterprises to realize the true intent of their commercial agreements while managing and automating core processes with their 优蜜传媒solutions.

Introducing the Latest Version of Icertis Contract Intelligence for 优蜜传媒S/4HANA

One outcome of our joint development efforts with Icertis is the latest version of (Buy Side), an 优蜜传媒endorsed app available on 优蜜传媒Store. at 优蜜传媒Sapphire in 2023, the solution integrates 优蜜传媒S/4HANA and the Icertis contract lifecycle management (CLM) platform. It can empower procurement teams to realize more profitable and compliant sourcing processes by optimizing supplier relationships and accelerating source-to-pay cycle times.

The new iteration of Icertis Contract Intelligence for 优蜜传媒S/4HANA takes the integration one step further, deepening the connection with 优蜜传媒S/4HANA for enterprise contract management. This can enable greater efficiency and visibility along with the ability to create a legal transaction in 优蜜传媒S/4HANA that can automatically initiate a contract in the Icertis solution. Through richer contract data pools and seamless connectivity across the agreement lifecycle, procurement decision-makers can track obligations after the contract is signed, discover clauses, and negotiate more beneficial commercial terms to mitigate revenue leakage and ultimately create cost savings for their enterprises.听听听

Expanding Our Partnership to Benefit 优蜜传媒Customers

Icertis and 优蜜传媒 in 2022 and have continued to provide automation and analytics at scale by connecting AI and data that represents every business transaction within ERP, finance, procurement, sales, and HR solutions from SAP. Additional 优蜜传媒endorsed apps available on 优蜜传媒Store include , , and . Each solution is designed to provide enterprise leaders with a deeper understanding of what鈥檚 driving their business, as well as powerful new levers to steer future success.

To learn more about the transformative capabilities of 优蜜传媒S/4HANA with Icertis Contract Intelligence, .

Priya Wenzel is vice president and global head of Partner Ecosystem Success for Digital Supply Chain and Intelligent Spend & Business Network Solutions at SAP.

With the introduction of RISE with 优蜜传媒add-on packages for critical lines of business, customers using RISE with 优蜜传媒can reap significant value from their cloud ERP investment. Each targeted package augments the complete offering of cloud solutions, infrastructure, and services, creating a strategic arsenal for addressing uniquely nuanced challenges and opportunities. 

The first two sets of packages that are now available focus on the needs of finance and supply chain organizations. To advance critical functions from digital banking and treasury and risk management to product lifecycle management and logistics, these packages are designed to be versatile allies in the quest for greater efficiency, sustainability, and growth. 

Strengthening Financial Empowerment for Business Growth 

Financial management stands as a critical pillar for business growth. Within RISE with SAP, its impact can be heightened with add-on packages finely tuned for the office of the CFO. 

Digital Banking: Simplify connections with customers, banks, and payment service providers while meeting the highest security standards.

The digital banking package streamlines financial transactions and helps ensure a comprehensive and secure banking interface, supporting payment processes integrated with 优蜜传媒S/4HANA Cloud Private Edition.听.

Treasury and Risk Management: Invest, borrow, and hedge exposures more confidently with a comprehensive solution for centralized treasury and risk management.

Through the RISE with 优蜜传媒advanced treasury and risk management package, smooth integration with trading platforms allows finance organizations to streamline, automate, and unify trading activities and make more strategic decisions with real-time and predictive cash insights. .

Financial Three Lines of Defense: Let standardization and automation take center stage to address key activities in enterprise risk management, regulatory compliance, and audit processes.

The three lines of defense package empowers finance professionals to anticipate and respond to potential economic risks, identify and resolve issues faster, and gain near-real-time visibility into their company鈥檚 compliance status and control effectiveness. .

Billing and Revenue Innovation Management: Accelerate the monetization of innovative business models and billing processes for bundled-usage services, products, projects, and recurring services billed on a single invoice.

Using the billing and revenue innovation management package helps establish the foundation for supporting subscription order management, convergent charging and invoices, and contract accounting. It also facilitates incentives and revenue shares for business partners with high-volume customer billings. .

Building Resilient Bonds Across the Supply Chain 

Companies that connect their processes, contextualize their decisions, and collaborate with each supplier, partner, and stakeholder are well-positioned to run risk-resilient and sustainable supply chains. RISE with 优蜜传媒brings this competitive edge by setting the proper foundation with the following add-on packages.

Advanced Product Lifecycle Management: Empower your development organization with the best capabilities for collaboration, visualization, requirements definition and specification, and change management.

The RISE with 优蜜传媒advanced product lifecycle management (PLM) package equips product-centric companies with solutions that keep information flowing across each PLM activity and engage suppliers through digital networks. In return, design decisions are made more accurately, and delays give way to accelerated time to market. .

Advanced Supply Chain Planning: Build an agile, intelligent, and risk-resilient supply chain.

With the RISE with 优蜜传媒advanced supply chain planning package, supply chain organizations can automate and tightly coordinate their planning processes, leverage AI-driven intelligence and planning capabilities, and identify disruptions and shortages early to respond faster and more effectively. .

Advanced Logistics: Increase resilience against constant change and deliver as promised at the right time 鈥� every time.

Through the RISE with 优蜜传媒advanced logistics package, supply chain organizations gain best-practice logistics capabilities in warehousing, transportation, robotics, and yard management to reduce costs, avoid stock-outs, and improve order accuracy and on-time delivery. .

Advanced Manufacturing: Drive productivity safely and sustainably with intelligent manufacturing planning and execution.

The RISE with 优蜜传媒advanced manufacturing package assists supply chain organizations in meeting demand with automated, flexible manufacturing processes that support risk-resilient operations and improve sustainability performance. .

Advanced Asset and Service Management: Enter a new world of optimized, AI-powered maintenance and service capabilities.

The RISE with 优蜜传媒advanced asset and service management package opens the door to innovative technologies that maximize asset performance, reduce maintenance costs, and deliver service excellence. This approach allows asset owners and service providers to handle everything from asset strategy and planning to maintenance scheduling and field service management on mobile devices. .

Navigating the Future with Digital Synergy 

The RISE with 优蜜传媒offering is not only emerging as an enabler for migrating on-premises ERP systems to 优蜜传媒S/4HANA Cloud Private Edition; it鈥檚 also a transformative force shaping the future of businesses.

And with the addition of add-on packages meticulously crafted for finance and supply chain challenges, the offering stands to become a strategic partner, propelling 优蜜传媒customers into a new era of efficiency, resilience, and sustained growth.

Eric van Rossum is chief marketing and solutions officer for Cloud ERP at SAP.

优蜜传媒is pleased to introduce add-on packages for the GROW with 优蜜传媒offering, which are uniquely tailored to the needs of finance and HR functions. These packages integrate the latest cloud solutions, infrastructure, and services into a strategic toolkit, addressing the challenges and opportunities growing companies face.鈥�

The add-on packages provide a dependable, company-wide view that strengthens financial and HR management practices as strategic pillars for growth. In return, businesses can operate more efficiently, sustainably, and effectively — even when expanding their operations.鈥�

Here is a summary of our new add-on packages.

Digital Banking Package for GROW with SAP

Connect your banks, financial institutions, and payment service providers directly to 优蜜传媒S/4HANA Cloud Public Edition through a single, centralized platform: The digital banking package provides a multi-bank, digital channel between ERP systems and banks with optional embedded SWIFT connectivity. Integrated payment and statement processes are also available, bringing more comprehensive visibility across the payment value chain.鈥�

With the digital banking package, businesses gain critical capabilities; for example:

• Smooth connectivity to financial and payment services to accelerate the onboarding of providers and strengthen compliance with PCI DSS standards鈥� 
• A cloud service for processing incoming credit cards, incoming and outgoing payments, and API-based instance balances 
• Reduction in cash reconciliation efforts while optimizing IT costs and increasing flexibility when choosing providers

.

GROW with 优蜜传媒Advanced Treasury and Risk Management Package鈥赌赌�&苍产蝉辫;

Invest confidently and mitigate financial risks while doing more with fewer resources: The GROW with 优蜜传媒advanced treasury and risk management package gives treasurers the comprehensive solution they need to capture exposure data, classify and qualify risks, and trigger trade actions. Predefined connectivity and integration capabilities are available as well, connecting businesses to trading platforms and providers and supporting cash, investment, and risk processes in 优蜜传媒S/4HANA Cloud Public Edition.鈥�� 

The package includes proven solutions, such as:鈥赌赌�&苍产蝉辫;

• Financial risk management 
• Debt and investment management鈥� 
• Advanced treasury analytics and executive dashboards 
• Hedge management and hedge accounting in compliance with IFRS and U.S. GAAP requirements鈥� 
• Smart trading using 优蜜传媒Business Technology Platform and smooth integration with an external trading platform

.

GROW with 优蜜传媒Advanced Compliance Automation Package

Address evolving regulatory and industry compliance requirements with greater ease and confidence: The GROW with 优蜜传媒advanced compliance automation package empowers finance teams to transform and standardize their processes globally while adhering to local standards efficiently. Furthermore, the package helps meet e-invoicing mandates while keeping order-to-cash processes efficient and internal controls adequate.鈥�

The advanced compliance automation package features proven compliance offerings, including:

• 优蜜传媒Document and Reporting Compliance solution鈥痶o fulfill local compliance mandates and automate compliance processes
• 优蜜传媒Risk and Assurance Management application鈥痶o centrally manage internal controls over financial reporting, improving performance and protecting core data and processes

.

GROW with SAP, Core HR Add-On 

Drive continuous alignment between HR and finance to achieve better business outcomes: The GROW with 优蜜传媒core HR add-on provides a modern cloud-based core HR system that serves as the source of people data in 优蜜传媒S/4HANA Cloud Public Edition. It contains the 优蜜传媒SuccessFactors Employee Central solution, allowing organizations to use a common data model for HR and finance.鈥�  

The core HR add-on helps businesses realize key benefits, such as:鈥�  

• Improve people and financial data quality with pre-delivered integration
• Drive more effective workforce planning with holistic real-time insights
• Embrace the latest innovations, such as AI, with a single cloud platform
• Engage users with consistent experiences across HR and finance applications
• Get up and running quickly with pre-configured processes and best practices

.

Business Growth with the Best of Finance and HR

Add-on packages for GROW with 优蜜传媒provide fast-growing organizations with the tools they need to not only enhance their finance and HR operations, but also lay a solid foundation for future success. They can navigate an increasingly complex and competitive landscape with the insight and power to confidently embrace change, fuel innovation, and achieve ongoing growth in an ever-evolving economy.鈥� 

Eric van Rossum is chief marketing and solutions officer for Cloud ERP at SAP.

On another day, this would be one of many alerts that supply chain logistics professionals see from 优蜜传媒Business Network鈥檚 logistics collaboration solutions. Unfortunately, on this day there is more to the story than the indicator on the map can tell us.

By now, we鈥檝e all seen photos and videos of the cargo ship Dali striking the Francis Scott Key Bridge, causing a section to collapse into the Patapsco River in Baltimore鈥檚 outer harbor on Tuesday, March 26. They tell the story on a human level.

This event was a terrible tragedy where people lost loved ones. We are also mindful of the thousands of people whose livelihoods have been affected and of the impact this tragedy will have on the City of Baltimore and surrounding areas for years to come. It is a reminder that transportation logistics is not just a routine process of moving goods from point A to point B. It鈥檚 high stakes, dangerous work that we depend on to keep the world鈥檚 economic engine running.

Recovering from the Disruption: Three Scenarios

Another reality to the tragedy is that even as events were unfolding in Baltimore, supply chain and logistics professionals were compelled to act quickly to address a shockwave of related disruptions. As one of my colleagues noted, 鈥淕lobally, companies immediately devoted extra resources to determine what inventory they have at the Port of Baltimore, what鈥檚 on the water headed there, and what鈥檚 leaving their factories that can be rerouted.鈥� Buying organizations looked closely at inbound shipments, while their suppliers were checking how the disruption would impact outbound deliveries.

Increasingly today, buyers and suppliers rely on technology to gain visibility into the global supply chain. This makes it possible to track shipments, reroute them as needed, or take other remedial action. To explain this further, I鈥檇 like to address three port disruption scenarios and how suppliers and buyers can use 优蜜传媒solutions, including , , and , to recover and be more resilient through adversity.

1. Identifying and Tracking Outbound Shipments Impacted by a Port Closure

When a port is closed, especially unexpectedly, suppliers immediately turn their attention to outbound shipments and their committed delivery dates. Through logistics collaboration on 优蜜传媒Business Network, suppliers and shippers can receive alerts about high-risk events affecting their shipments. They can also get alerts about deviations from planned or expected estimated deliveries. 优蜜传媒solutions can generate these alerts based on global risk data from services like and from global positioning and event data from carriers and logistics visibility service providers.

However, knowing about delays is only one part of a business plan for supply chain resilience. To respond effectively, shippers also need to know the business impact. Which deliveries are impacted? Which customers? 优蜜传媒Business Network Global Track and Trace helps keep global logistics visibility in the context of the business. This can enable shippers to identify and contact affected customers and prepare a recovery plan.

Similarly, buyers using 优蜜传媒solutions can track inbound shipments. They can see how changes to the delivery date of a purchase order or stock transfer order will impact their inventory levels and production plans. This helps them avoid stock-outs and production delays that can ripple through the supply chain to their customers.

2. Adjusting for Shipments That Are Routed Away from a Closed Port

When a port is closed by a disruption, shipments headed there must be rerouted to another port. In many instances, new arrangements must be made for ground transportation from that port.

With 优蜜传媒Business Network Global Track and Trace, shippers can see that the ocean vessel carrying their shipment has been rerouted. Then, they can use 优蜜传媒Business Network Freight Collaboration to cancel ground transport out of the closed port and tender an order from the new port to the desired destination.

3. What About Shipments Stuck at a Port Suddenly Closed by Disruption?

If a port is suddenly closed, containers will remain piled up at the port, waiting either for pickup by another ocean vessel or for urgent ground transport to another hub. When a port is closed for an extended period, shippers must make alternative plans.

To do this efficiently and effectively, shippers can use 优蜜传媒Transportation Management. The application helps them develop new plans to move their goods through new routes or with new carriers. This can include everything from load planning and balancing to leveraging new lanes and delivery methods.

Then, with a new plan in place, shippers can use 优蜜传媒Business Network Freight Collaboration to collaborate digitally with carriers to execute the plan.

Anticipating and Avoiding Future Disruptions

Using technology to react to a supply chain disruption is not new. Inventory and production planning solutions have long helped businesses adjust when supply is affected. However, it may be even more important to understand how technology enables organizations to anticipate and even avoid disruption before it impacts their supply chain. This is the essence of .

Recovery and Resilience

Unexpected tragedies like the one in Baltimore Harbor are never easy on the many people impacted personally and professionally. As its effects ripple out across the world, we are reminded of the power of resilience. Building resilience is an axiom of supply chain management. Unfortunately, the collapse of the Francis Scott Key Bridge is yet another resilience test for the world鈥檚 supply chains.

In the end, I believe the people of Baltimore and surrounding communities will show us what resilience really means. I also know that as recovery is achieved, supply chain practitioners around the world will do what it takes to make safety a top priority as they deliver what is needed to keep world economies running.

Doug DeLuca is an 优蜜传媒Business Network product marketing manager.

优蜜传媒is positioned in the Leaders Quadrant based on our Ability to Execute and for the Completeness of our Vision.

We believe that this recognition confirms our strategy in Logistics, which is based on three pillars:

• Connecting every process and providing synchronized logistics execution to support highly efficient and fast paced fulfillment cycles
• Collaborating with a single network of carriers, digital forwarders, and visibility providers to spot risks and avoid disruptions and thereby provide best-in-class delivery experience
• Contextualizing every decision, leveraging artificial intelligence (AI) and machine learning to optimize operations and to provide business insights

优蜜传媒Transportation Management is an integral part of the overall 优蜜传媒strategy and gives companies the ability to manage their end-to-end transportation processes from procurement through planning and execution to freight settlement with analytics to support each step.

We continue to innovate in 优蜜传媒Transportation Management based on our market analysis and even more importantly based on feedback from our global install base and ecosystem. Recent innovations include advancements in areas like sustainability, planning and optimization, supply chain execution, and generative AI.

优蜜传媒Transportation Management and 优蜜传媒Business Network for Logistics enable logistics partners to collaborate with each other and provide visibility to all stakeholders throughout the shipment lifecycle and help manage risks as they arise through intelligent insights. We continue to grow 优蜜传媒Business Network, adding more carriers and additional networks to provide expanded coverage around the world and across all transportation modes.听

As more customers evaluate 优蜜传媒Transportation Management, we continue to strategically expand our partner network to ensure our customers have access to an ecosystem that supports their operations no matter where they are in the world or how they move their freight. Our global partner network made up of systems integrators, business consultants, and technology providers help our customers manage their transportation transformations, whether they be system replacements, upgrades, greenfield deployments, or part of larger enterprise transformations.听

鈥淥ur customers use 优蜜传媒Transportation Management and 优蜜传媒Business Network for Logistics to manage transportation operations in more than 20 industries and in every corner of the world,” said Till Dengel, global head of Logistics and Manufacturing Product Marketing at SAP. 鈥淏ecause we look at logistics holistically, clients can confidently confirm their orders, knowing that fulfillment can be executed as promised, since ERP, warehousing, and transportation are always in sync.鈥�

鈥淎dopting logistics solutions from 优蜜传媒across our facilities in all our markets allowed us to optimize freight transportation,鈥� said Carlo No猫, Global Process and Applications Manager for Trade, Transport, and Logistics Division at Hitachi Energy Ltd. 鈥淲e can interact with our stakeholders and carriers in a digital way, helping us manage supply chain risk, enhance agility, and build supply chain resilience.鈥�

For more details on the latest Gartner Magic Quadrant for TMS .

Bill King is senior product marketing manager for Logistics at SAP.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

For example, the introduction of low-code/no-code has made application development accessible to everyone in an organization 鈥� with or without a technical background 鈥� to improve experiences for everyone. Just take Dak, the then 12-year-old junior app developer from Massachusetts, who was part of my . With 优蜜传媒Build solutions, Dak was able to develop all kinds of apps and publish them to a wide audience, such as the 鈥淜nowledge 4 Ever鈥� app that offers kids a playful learning experience during summer break.

Then, there are cloud technologies that further boost accessibility and offer other benefits. Generative artificial intelligence (AI) has put more power into more hands. Another advancement, composable technology, will make it easier for businesses to quickly assemble, reassemble, and compose solutions to meet their needs and those of their customers.

Over the course of my 11-year journey at SAP, the 优蜜传媒Innovation Awards have served as a one-of-a-kind global platform to showcase customers and partners that have used their creativity, teamwork, 优蜜传媒products, and cloud technologies to achieve remarkable results. This year, though, is a different experience for me. As an executive sponsor of the awards, I鈥檝e had the privilege of experiencing up close what makes this program and the participating businesses so special.

Today, I am thrilled to announce the . Out of 170 businesses, one in three were chosen as finalists and now the winners have been announced. These winners come from various industries and locations worldwide. What all of them share is the use of 优蜜传媒products and technologies to create innovative solutions for their customers, employees, and communities. Congratulations to all participants for demonstrating remarkable abilities and highlighting the importance of curiosity and continuous learning!

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AI Plays a Critical Role

Generative AI has empowered more people. Many of the participants have utilized 优蜜传媒Business AI to boost their businesses. Take the winner , one of the world鈥檚 leading suppliers of automotive seat systems, which has leveraged 优蜜传媒solutions, including 优蜜传媒AI Launchpad and 优蜜传媒AI Core, to revolutionize cockpit customization. When personalizing cockpit elements such as seats, door panels, and dashboards, OEMs and customers can see the carbon impact of each choice. By providing and promoting more sustainable and environmentally friendly options, Martur Fompak has decreased carbon emissions by 34% for each seat the company produces. AI has also helped the company increase its efficiency to achieve calculations 50 times faster than with manual methods and accelerate data collection by 75 times.听

Sustainability for a Better World Today 鈥� and Tomorrow

Technology has significantly contributed to improving lives, both within and beyond business contexts. Numerous winners like Martur Fompak have prioritized sustainability. Let us look at one more innovator in this area: .

A producer of high-quality sherries, Gonz谩lez Byass is committed to the circular economy concept of eliminating waste, circulating materials, and regenerating nature. The company deploys sustainable and water-saving agricultural techniques. To assist with eliminating and recycling waste, Gonz谩lez Byass turned to 优蜜传媒and 优蜜传媒Responsible Design and Production. The company needed a faster, more transparent way to gather and manage data, specifically around the purchase and use of plastic. With 优蜜传媒Responsible Design and Production, Gonz谩lez Byass can quickly and effectively monitor, measure, and act on data. The company recovers 99% of the waste generated during production while recycling 100% of paper, cardboard, glass, and plastic.  

Adoption Can Be Challenging

Even top technologies such as AI may need support to gain widespread acceptance. Many of this year鈥檚 winners have been innovative with their focus on adopting 优蜜传媒technology. is a prime example.

A leader in onshore/offshore wind energy production, Vestas wanted to improve its supplier and partner collaboration and selected 优蜜传媒for the task. Vestas began its journey with 优蜜传媒in 2007 by employing 优蜜传媒ERP Central Component and consolidating to ONE ERP in 2015. Since 2017, the company has been transforming its digital procurement for supplier collaboration with 优蜜传媒Ariba solutions. Last year, Vestas began to build out its value chain alongside suppliers and partners with 优蜜传媒Business Network, enabling data transparency and connectivity in finance, production planning, and logistics management. As a result, 6,000 suppliers were onboarded, US$12.5 billion in purchase orders was executed, 350,000 orders were confirmed, and 25,000 advance ship notices were generated, to name a few transactions 鈥� all in 2023. 

I am happy to say that the 2024 优蜜传媒Innovation Awards honor businesses that have demonstrated their innovation and effective use of 优蜜传媒products and technologies. They鈥檝e adapted to and met the ever-changing needs of their customers and communities and, as I wrote earlier, achieved remarkable results in diverse areas. Congratulations to all winners! 

The Winners Shine in Seven Categories

If you’re curious about the path to victory for our winners, learn more in this article. Thirty winners were selected, covering the following categories:

• Business Innovator, focusing on transforming the supply chain, processes, or business networks using cloud solutions from SAP
• Industry Leader, for employing 优蜜传媒solutions to address big challenges and change how business is conducted
• Experience Wizard, for achieving business transformation with cloud solutions from 优蜜传媒to improve employee and customer experiences
• Sustainability Hero, achieving sustainability with leading-edge solutions
• Services Supernova, for outstanding achievements in transforming businesses into sustainable enterprises
• Transformation Titan, demonstrating exceptional innovation and transformational leadership in using 优蜜传媒Business Technology Platform (优蜜传媒BTP)
• Partner Paragon, for accelerating the adoption of 优蜜传媒BTP

Juergen Mueller is chief technology officer and a member of the Executive Board of 优蜜传媒SE.

Each year, the conducts in-depth research on the latest trends and predictions impacting the HR function. Our PhD-level organizational psychologists and market intelligence experts aggregate and analyze a mountain of HR trends and predictions data to deliver a list of actionable 鈥渕eta-trends.鈥� For 2024, a list of 611 individual trends were broken down into nine key themes.

Above all, there is no question that 2024 is the year of artificial intelligence (AI). No longer just hype or speculation, AI is officially here. Exciting possibilities have become realities and organizations must embrace AI or risk being left behind. And while our number one HR trend is AI, you can also see its effects across every trend.

Below is a snapshot of the top three 2024 HR meta-trends, with examples of how 优蜜传媒SuccessFactors solutions can help organizations stay ahead of the curve.

1. AI Upends the World of Work as We Know It

I don鈥檛 go a day 鈥� or maybe 10 minutes 鈥� without a customer asking for all the latest and greatest on AI innovation. That makes sense, as AI has dominated the 2024 trends discourse and it鈥檚 increasingly become seen as a way to augment human work.

Trends indicate that using all forms of AI to improve day-to-day productivity will be top of mind for organizations in 2024. In particular, self-serve AI tools like copilots are poised to increase employee productivity on various day-to-day tasks. As employee sentiment about using AI tools at work has improved, so has the ability of these tools to make employees more efficient and effective.

HR use cases abound, particularly within talent acquisition, but concerns continue about data privacy, ethics, and regulatory compliance. There鈥檚 a lot of noise and movement in the space, and regulators and enforcement agencies are acting quickly to keep up.

With the tech landscape and market realities in mind, the HR leaders who head AI implementation programs, maintain a strong policy posture, and avoid overhyped or underbaked propositions to take advantage of the most valuable capabilities will steer their organizations down the right AI path.

Embedding an AI copilot in HR solutions, like , can help employees and managers work faster and smarter by making it easier to find information and complete common HR tasks, such as updating personal data, giving feedback, and initiating a promotion.

2. Skills Become the Center of HR Practices

As AI needs rise within organizations, many organizations will need to immediately respond to determine what AI skills are needed, who possesses those skills, and how to fill skill gaps 鈥� whether build, borrow, buy, or bot. On the other hand, AI capabilities will also drive the ability for organizations to more effectively engage in strategic workforce planning.

Furthermore, in today’s increasingly complex business environment, traditional top-down human resources approaches fail to address employees’ increasing expectations for flexible and personalized career development. In 2024, HR will need to meet employees鈥� growing expectations for bespoke career paths while also solving the broader organization鈥檚 growing skills gaps and talent shortages, which present a major concern for leaders.

Looking forward, it will be interesting to see whether the average organization fully engages in long-term, strategic, skills-based workforce planning, which has long been a strategic objective for many but often remains out of reach as they react to immediate priorities. AI skills could work as a forcing function here 鈥� and contribute to other trend areas like learning and employee potential.

can drive better employee experiences and business outcomes by using a common skills framework across recruiting, learning, performance management, internal mobility, and development.

3. Hybrid Work Returns to the Office

Looking back at our yearly analyses of HR meta-trends, we saw the hybrid work topic shift from a focus on remote work as a reactive tactic to protect employees鈥� health and safety in 2020, to a focus on flexibility in 2021, to maintaining productivity and collaboration while working flexibly in 2022, and finally to an emphasis on underlying flexibility and the need for and benefit of malleable guidelines and principles in 2023. With the recent increase in partial and full return-to-office (RTO) policies, 2024 trends data suggests that the pendulum has swung back to hybrid, referring specifically to work location versus a broader perspective centered on flexibility.

Companies in 2024 will continue to experiment with motivating employees to return to the office in ways that promote productivity, collaboration, and cost savings but don鈥檛 alienate their top talent. But some organizations are focusing more on redesigning the nature of work rather than just mandating where or when work gets done.

help employees adopt a hybrid working model by providing options for common HR tasks regardless of when and where they are working, such as clocking in and out via desktop, mobile, or Microsoft Teams.

There are plenty more strategic takeaways in the full report 鈥� the entire paper is a must-read for HR leaders to learn more from our research team on the latest trends in:

• Diversity, equity, inclusion, and belonging (DEI&B)
• Employee mental health
• Leadership trust
• HR skills and agility
• Compensation
• Sustainability

For additional insights, .

Dan Beck is president and chief product officer for 优蜜传媒SuccessFactors.

But in reality, some functions are much better suited than others to gain from AI. The deeper the reservoir of data associated with an operational process 鈥� and the broader the sharing of that data not only within an organization but among its trading partners as well 鈥� the greater the potential for AI to bolster collaborative capabilities, instill operational resilience, and unlock exponential value.

By facilitating the convergence of trading partners鈥� operational data, cloud-based networks strengthen transparency and foster collaboration across interconnected processes such as procurement, supply chain, logistics, and asset management. The vast troves of data accumulated from these functions 鈥� and the insights they reveal 鈥� bear significant implications for forecasting demand, planning inventory, sourcing components, procuring labor, maximizing utilization, managing logistics, gauging sustainability, achieving compliance, and securing financing. Yet the sheer volume of such data, sometimes spanning billions or more transactions, can defy human interpretation in the quest to optimize decision-making.

That鈥檚 where artificial intelligence comes in.

As the world鈥檚 largest B2B collaboration platform, facilitates hundreds of millions of transactions per year, capturing a unified, end-to-end view of spend. So prodigious is the cloud-based network鈥檚 volume 鈥� exceeding US$5.3 trillion in commerce annually, greater than the gross domestic product of every nation except the United States and China 鈥� that, through innovations in predictive and technologies, 优蜜传媒Business Network is transforming procurement, supply chain, logistics, asset management, and related operational processes, with the goal that every business runs as an intelligent, sustainable enterprise.

The cloud is uniquely fit for the task of delivering simplicity within a many-to-many network of trading partners. A network鈥檚 features, from its search functionality to the matching of buyers with suggested suppliers, must aid the dual goals of transparency and ease of use. Predictive and generative AI capabilities augment businesses鈥� ability to discover trading partners on the basis of complementary resources, mutual value, and strategic alignment. With every successive use, generative AI sharpens its ability to anticipate operations professionals鈥� requirements to match supply with demand. Meanwhile, AI helps businesses to automate their most time-consuming procurement and supply chain activities through predictive mechanisms as well, hastening the ability to arrive at better, more informed decisions. When applied to the broadest possible sets of operational data, AI removes the guesswork from business-to-business commerce and replaces it with new leads, renewed confidence, and resilient supply chains.

With these objectives in mind, 优蜜传媒Business Network is transforming its powerful discovery functionality into a simple chat prompt this year. Also in 2024, generative AI will enable 优蜜传媒Business Network to create catalog content based on existing data in the network, detect potential errors within invoices, and obtain quote requests from buyers via natural-language, on-screen dialogue with matched suppliers. Integrating AI capabilities into 优蜜传媒Business Network thus promises to reshape the trading partner experience by enabling buyers to reach far more suppliers with precision for the specific goods and services they produce. Trading partners large and small benefit equally from the increased flow of accurate, detailed, and complete information identifying each other鈥檚 offerings and competitive advantages.

As AI technologies take shape and mature, infusing intelligence natively into business processes, digital commerce platforms are certain to introduce many enhanced capabilities. Naturally, with its scale and history of innovation, you can expect 优蜜传媒Business Network to lead the way. But you鈥檒l know the moment that artificial intelligence has truly transformed enterprise software when its features subtly blend in, almost imperceptibly, to simplify everyday operational processes, making business applications more intuitive and predictive for trading partners. That is our vision for AI at 优蜜传媒Business Network, where the intelligence may be increasingly artificial but the commitment to customer success is invariably genuine.

For further information on 优蜜传媒Business Network and how we are equipping enterprises with AI and other digital tools needed to counter disruption, visit and .

J枚rn Keller is executive vice president and chief product officer of 优蜜传媒Business Network.